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if the crank arm is one piece ,it will not be possible to remove it
however if you remove the pedal ( lh thread lh side) then you can remove the plastic covers off the machine
You just need to go to Radio shack, and get a DC9V Adapter at 500mA and the correct polarity of (-) on the outside and (+) in the center. Original was a AHEAD AC Adapter Model ADB-0900500
The problem might be the gearbox. I know because I have the same problem.
Keys fitness is out of business, but "The Treadmill Doctor" has purchased the inventory of parts for the bikes. They will help you troubleshoot, and have parts available if you need them. The number is 1-888-340-0482. Or, you can go to treadmilldoctor.com.
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