Norelco Arcitec Electric Shaver with Jet Clean System - Gray/Black Logo
Posted on Jan 01, 2010
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

The heads do not turn - The razor turns on and the shaft turns without the head atached. When you "snap" the head on, the three individual heads do not turn. At one time, the motor shaft was not turning but after awhile it started turning. The razor was working fine until after a charge it started with the problem

1 Answer

shaveroutlet.com

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Norelco Master 1,652 Answers
  • Posted on Jan 16, 2010
shaveroutlet.com
Norelco Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Jan 15, 2010
Answers
1652
Questions
0
Helped
765578
Points
4209

It sounds like one of the heads is damaged causing it to lock up. if you need replacements, you can find then at shaveroutlet.com

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

2007 Mercedes-Benz C230 Fuel filter location

It is located on the left side of the engine (same side as the supercharger) just off the firewall and next to the fuse box under the hood. It is a black canister with a hemispherical top with a plastic hex head on top (which I believe is 26mm). The hex head turns the entire canister to unscrew it.

The filter itself is on a shaft that pulls out of the canister once you get it out of the car. Its just snapped in place. Yank it off, then pull the filter off the shaft and replace the three O-rings and reassemble.
1helpful
1answer

Do not know how to put the razor heads on after cleaning

most simply snap on. i sit with elderly and have to clean these all the time. the small pieces inside come apart, but you simply put the round pieces back in first, thenthere should be a bigger piece to fit over all three small round pieces. simply line it up over the 3 round pieces, and turn slightly clockwise and it should click. once that is in place, simply take the two hinged looking pieces and push into the device where they line up, and it should just snap in place.
0helpful
1answer

How do you keep the shaft from turning when working on it

If you're refering to working on the cutting head without the shaft turning then you should be able to lock the cutting head to remove it. There is a small hole in the top of the gear head that you need to put a small rod in to jam the head from turning.. this inturn will also stop the drive shaft from turning.
2helpful
1answer

Where exactly should I place the drop of lubricating oil?

Hi ajkhoudair,

Place the drop of oil on your finger, and rub in a circular motion on all three razor heads (one drop will suffice for all three). Once you lubricate the three heads, turn the razor on so that the oil is able to move into the chamber. It is suggested to do this once every four weeks.

If you have any additional Philips Norelco questions, you can reach Consumer Care @ 1-800-243-3050.

For more information on this product, visit http://ow.ly/5PRIX.

Hope this helps!
0helpful
1answer
1helpful
1answer

I have taken out the heads to clean and put them back and n ow it wont shave me

Remove the head assembly again and check to see if anything is out of place or missing. If not, try reinstalling the shaver head assembly and give each individual head a light push and spin to try to get the drive connections to line up with the razor.

Then turn the razor on and off quickly for a second or so to let the razor align itself with the shaver heads. If this doesn't resolve the issue, then my first reaction is that you're missing a part(s) that might have fallen out when cleaning.

Give it a try and let me know if it resolved the problem.

Hope you find this Very Helpful and best regards!
0helpful
2answers
2helpful
1answer

My shaver head broke! PLEASE HELP ME!

I just fixed my husband's razor. I took everything out and washed it all. Then I took the three things that touch the skin and put them in the three holes so that they fit comfortably. Then I put the sharp parts inside those thin parts. The I took the gray thing with three holes and snapped the little brown thing to it and turned the arrows on the brown thing so it snapped it securely to the things with holes. Then I put the head onto the handle by sliding the hook into it's hole, than brought the head onto the handle and snapped it shut. It fell apart the first time I tried it but I put it all back together and after that it worked like a charm.
3helpful
3answers

Philips cool skin shaver fault

The shaver head symbol means the motor isn't starting, which all the support info assumes is because the heads are too gunked up with hair and congealed moisturizer etc, so clean it. In my case it was because the motor had seized - I completely dismantled the razor and turned the cog attached to the motor spindle by hand while turning the razor on, which was enough to free it up and kickstart it - you'll need some torx screwdriver bits - remove the battery cover (it may be a bit sticky since it is wedged against a rubber seal that it may have stuck to, but it does just lift off, there's nothing to snap), remove the black plastic retainer underneath that which hides a couple of screws holding the head assembly (you may need to prise the battery up to get at them) - undo them and you should be able to pull the head assembly off and push the motor up from underneath to free the plate holding the three cogs driving the head - beneath that is a big cog attached directly to the spindle, spin that by hand while starting the razor and it should hopefully spring back into life since you'll have freed the seized spindle.

Not finding what you are looking for?

206 views

Ask a Question

Usually answered in minutes!

Top Norelco Health & Beauty Experts

shaveroutlet.com
shaveroutlet.com

Level 3 Expert

1652 Answers

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

66949 Answers

Thomas Perkins
Thomas Perkins

Level 3 Expert

15088 Answers

Are you a Norelco Health and Beauty Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...