Question about Whirlpool GS5SHAXN Side by Side Refrigerator

4 Answers

Lights out in the fridge side only

My husband opened the fridge earlier today and noticed a popping sound. All the lights on the fridge side only have gone out. He's replaced the bulbs and everything's still out. The fan's working, it's still cold, the freezer's fine, it's just all the fridge lights and temperature LEDs. We've looked in the book that came with it and no help there. We've "rebooted" the fridge, looked for breakers, but can't find anything. The fridge is almost 3 years old. Does anyone know what this is?


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  • Anonymous Feb 02, 2008

    We have the same problem. Did you figure it out?

  • garyc2 Feb 09, 2008

    I have the same problem, fridge light is out and the LED,S for the temperture setting are out. No luck on finding out anything

  • Anonymous Feb 28, 2008

    Same problem with all lights out on fridge side. Appl tech ordered new control box(pn2255233) & diffuser(2209753). Parts installed & did NOT change situation. Fridge is not cold & freezer is no longer making ice, which means it is not cold enough . Compressor is running nonstop. Fridge is only 3 yrs installed.

  • Anonymous Apr 24, 2008

    I have the exact same issue and it began today! What the H., can't a man come home to working appliances!?

  • Anonymous Dec 30, 2008

    I too have the same problem. I changed the door switch and that didnt fix the problem. I hope we get someones figured out soon.

    Occurred on December 26th 2008. Flower ***** TX Unit 3.5 yrs old.

  • Anonymous Jan 20, 2009

    Mine is also going on 3 years old, This fridge is a big piece of ****. It was expensive, and has broke down 3 times with 3 different problems, in 3 years.

    I have had cheap fridges and did not have these problems! I could NOT advise anyone to buy one like this!

  • heypearl Mar 29, 2009

    All the lights on the fridge side only have gone out. The temperature LED lights are out also. I replaced the
    bulbs and everything's still out. The refrigerator is cold but no lights. Does anyone know have a solution to our problem. The ice maker had to be replaced and now this. I would not recommend this refrigerator. It has been a problem from day one. I would appreciate any help I can get.

  • rdinkins Mar 29, 2009

    Model GS5SHAXNL, appears to be working except that lights on fridge side are out. Also the LED lights on the controls are off.

  • gjohnson1606 Apr 13, 2009

    After a storm here today, I opened the refrigerator heard a popping sound. All the lights on the fridge side only have gone out. My hubsand replaced the bulbs and everything's still out. Not sure if it is keeping food cold. I am not opening it. Is there a reset button on the refrigerator? Does anyone know what is going on. WHIRPOOL Please HELP US!!!!!!!

  • epicshooter May 01, 2009

    Bulb and LED temp lights are out on the fridge side. The help descriptions are correct- you remove the white box at the lower left- take the board out and there is a burned spot right at pin 90 on the board. I suppose you could jumper it as one poster described or you can order a new part - mine cost $100 even with shipping from Sears. I tried to find it online elsewhere but with no part on the board and no picture matching what I see I would rather order from some place I know I can return it. I am confident when I recieve the board that it will solve the problem.

    good luck!



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To epicshooter, did youget the light fixed on your refrig by changing the board that had the burnt spot next to pin 90? If so do yo have the part number for the replacement. My refrig is doing the same thing.

Posted on Dec 01, 2009


Having the same problems with all lights out & compressor running constantly. Service tech replaced entire control box in fridge side, which also controls lights, & no change in satus . Fridge is not cooling properly & freezer is not making ice, which means not cold enough. Fridge is 3yrs installed. Just got off phone w/whrlpool with no solution & no offer to fix under warrenty.

Posted on Feb 28, 2008


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Yes, and it should be covered under warranty. whirlpool has experienced problems with interference on this model . could have taken out one or both of these. control 2303805, and 2304056. tech must also install a ferrite insulator on control to filter interference and move the water valve wiring away from all other wires. use this info to get it fixed under warranty.

Posted on Feb 16, 2008

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It may help to know that I have a model GS5SHAXN L00 (SS Satin Model)

Posted on Apr 24, 2008

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