HP Compaq Presario F500 F700 and G6000 Motherboard - 442875-001  Logo
Posted on Jan 01, 2010
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Network and wireless was not detected

Network and wireless was not detected

3 Answers

Anonymous

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  • Contributor 26 Answers
  • Posted on Jan 09, 2010
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Penumbra is correct about his/her solution.

However, HP will no longer honor that link.

I can tell you, screen issues AND wireless issues are one of the problems that goes with a laptop that is GOING TO FAIL.

Go to hplies.com and you will see almost 2,000 users with the same issue. The problem lies with the nVIDIA GFX chip on the motherboard. THE ISSUE IS UNREPAIRABLE. Any repairs will force the laptop to fail again.

This issue has actually landed me in small claims court where I am suing for hte full cost of this laptop because not only is hte laptop defective, nVIDIA admitted it, and HP covered it up.

Join us at hplies.com and we will give you the know how to get this issue fixed/your $ back. We even have links to all of the information!

Send me a PM if you want more assistance.

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  • Expert 67 Answers
  • Posted on Jan 03, 2010
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A bit lacking in information but if you have a HP/Compaq laptop with wireless problrms then you may want to look here.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01480071&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

  • Anonymous Jan 31, 2010

    Hi Sushiserv.

    That's quite interesting about HP not honouring the g'tee. I don't know if here in the UK we have different terms and conditions. I have a friend with exactly the problem and found that link on the HP site. As far as I know he was persuing his claim with HP without problems but I'll get in contact with him and report back.

    An additional comment: HP offer a bios upgrade to solve the problem if some of the symptoms start to appear, but as far as I can make out it may work but only by making the fan run all the time to keep the machine cool. It does not really "solve" the problem



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Tejodhar Atreya Uppaluru

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  • HP Expert 314 Answers
  • Posted on Jan 03, 2010
Tejodhar Atreya Uppaluru
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Hi i understand the importance of your problem
there could be 2 reasons for your issue
1) Wireless Switch of the Laptop is off (Wifi is Off)
it is located somewhere on the edge of the laptops
or Fn+F2 might turn the switch ON and OFF
2) The setting required to configure wireless connection

Check the following steps


Windows XP
1. Click on the Start Menu, and click on Control Panel.
2. Find and double-click “Network Connections” to open up the list of connections that your 3. computer uses to connect to the internet.
4. Right click “Wireless Network Connection” and select “Properties”.
5. Go to the “Wireless Networks” Tab
6. Check “Use Windows to configure my wireless network settings”, if it isn't already.
7. Click “Add” to add a wireless profile.
* Enter in the Network name (SSID). (It was your desired SSID from Step 6 ).
* Uncheck the box “The key is provided for me automatically”.
* Put in the “Key 1” code from Step 7 into “Network key” and “Confirm network key”.
* Push “OK”
# Open Internet Explorer (with the computer connected to the Router)
# Enter 192.168.1.1 into the Address Bar, push Enter
# Leave the User Name field blank
# Under the password field enter “admin”
# Click “OK”

# Click “Wireless”
# Click “Basic Wireless Settings”
# Enter a desired name into the “Wireless Network Name (SSID)” field
# Write down your Wireless Network SSID, it will be used for later.
# Click “Save Settings”

For WEP:

* Click “Wireless”
* Click “Wireless Security”
* Select “WEP” in the “Security Mode” field
* Bubble “1” under the “Default Transmit Key” field
* Select “128 bits 26 hex digits”
* Enter a desired passphrase into the “Passphrase” field
* Click “Generate”
* Carefully write down the code generated in the “Key 1” field on paper, and store it in a safe place. THIS IS YOUR WEP KEY, it will be needed later on.
* Click “Save Settings”


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