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Posted on Jan 01, 2010

When the Apple iMac goes to sleep the CC335A

When the Apple iMac goes to sleep, one of my two CC335A Photosmart printers goes offline even though it's still on. It says status unknown.

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Kevin

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  • Contributor 72 Answers
  • Posted on Aug 20, 2010
Kevin
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Joined: Jul 07, 2010
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I recommend unchecking 'Put Hard Disk to Sleep When Possible' from Energy Save in the System Preferences. This resolves most hardware related sleep issue.

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OFFLINE PROBLEM

disconnect USB, go to RUN and type in services.msc and then find print spool and right click, then choose restart .plug in usb
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