I AM ATTEMPTING TO USE THE SCANNER FUNCTION ON A CANON IR2230

First how is the computer connected to the printer (USB or wireless)? Next did you install the full software for the printer or just the basic driver? The software is available from http://www.usa.canon.com/cusa/consumer/products/printers_multifunction/office_all_in_one_inkjet_printers/pixma_mx472#DriversAndSoftware . What OS are you using? What firewall software do you have installed?

First, if you are using a USB cable, try a new cable of less than 6' in length.Try a different USB port and a direct connection if you use a USB hub. Scanning requires bi-directional communication between the computer and the MX472. Printing doesn't need the same level of two-way communication.

For a wireless connection, you'll need to ensure that your firewall allows for the bi-directional communication on all of the relevant ports.

Next launch the IJ Scan Utility software. This is how the Canon all-in-one talks to the computer. Put your document/picture on the scanner glass face down. Select the Scan from Computer tab; it's the first tab. Try scanning manually after setting the desired scan software, scan DPI and destination. See http://www.usa.canon.com/cusa/consumer/products/printers_multifunction/office_all_in_one_inkjet_printers/pixma_mx472?pageKeyCode=ekbresults&CONFIGURATION=1011&PARTITION_ID=1&secureFlag=false&mType=PIXMA%20MX&mName=PIXMA%20MX472&TIMEZONE_OFFSET=&USERTYPE=1&CMD=VIEW_ARTICLE&ARTICLE_ID=53332 for some details on these settings. This manual scan will work with any connection type between the computer and the printer, if the ports are not blocked by a firewall.

If you wish to use the Scan from the Operation Panel option, you need to have a USB connection between the computer and the MX472. You also can't set this from the Image Garden software if you launch that first. After doing your first manual scan and getting the initial settings, select the Scan from Operation Panel tab. Set the Auto-Scan options as per your initial scan settings. Click OK to save the settings. Now, try launching the scan from the LCD panel or Scan button on the all-in-one.

I hope this helps. If you are using a network connection, please add a comment with the firewall software for details on how to allow the scanner to communicate to the computer.

Cindy Wells

This software is completely free and you can easily scan and save as PDF :

https://www.naps2.com/

connect computer to network
install canon color network scangear, select printer ip in this software.
now you need scanning software.
I'm using freekapture.
place document in printer scanner. click scan button on printer.open freekapture and start scanning

Hello.

Give this a try (found online):

Download Irfanview:

http://download.cnet.com/IrfanView/3000-2192_4-10021962.html

Open the main app "i_view32.exe"

With the scanner hooked up, click onto the "file" (tab)

Click "Select TWAIN Source .." and select your scanner in the source box (if it is listed, the driver is functioning)

Click file (tab) then "Acquire"


Hope this helps.

Various ways....Try these! the slow problem wil get off

How to change the resolution (Windows)
The precision of printouts can be improved by changing scanning resolution.
The higher the scanning resolution is, the more precise the scanned images are represented, however, the file size gets larger.
The scanning resolution can be changed before scanning photos.
Note: When the scanning resolution is doubled, the image data size will be quadrupled.
When the data size is large, the throughput speed may slow down or may occupy too much of the computer's resources (memory).

<Procedures>
Memo: The following is explained using MP Navigator 3.0 procedures.
To scan using MP Navigator:
1. Launch MP Navigator and click Photos/Documents (Platen) on the Scan/Import tab.
- The window you see varies according to the printer model.
2. When the Photos/Documents (Platen) window is displayed, click Specify.

3. When the Scan Settings window is displayed, select the resolution in Scanning Resolution.
If necessary, set other items as well.

4. Click OK.
5. In the Photos/Documents (Platen) window, click Scan to start scanning.
6. Changing the resolution is completed.


To scan using the scanner driver:
1. Launch MP Navigator and click Open Scanner Driver on the Scan/Import tab.
- The window you see varies according to the printer model.
2. Change the resolution.
According to your purpose, set the resolution in Simple Mode with ease, or in Advanced Mode with a detailed setting.
- To set the resolution in Simple Mode:
(1) Select the Simple Mode tab.
(2) Select the output resolution from the Destination pulldown menu.
If necessary, set other items.

- To set the resolution in Advanced Mode:
(1) Select the Advanced Mode tab.
(2) In Output Resolution, select one of the preset resolution, or enter the number from 25 to 19200 to specify your favorite resolution.
If necessary, set other items.

3. Click Scan to start scanning.
4. Changing the resolution is completed.

The Machine must be connected to a network.Download Network Scangear software driver from the Canon webside,install it on your destop.After installation open the Scangear tool and select the discover button.The scangear will search for the machine on the network.As soon as it has discover the machine the ip address will show in the tool.Select the Machine and close the scangear tool.Select the scan button and set it to online.
Now you can scan in to a program like word or exel by Insert a picture from scanner.

you need to either use a scanning program or image editor.
you need to select color settings when attempting to scan within the program.

The supplied Canon software is horrible, but it can be done!

Launch ScanGearStarter, choose advanced tab and click preferences button, then select scan tab.
Untick box "Automatically quit ScanGear....." then click ok.
(This box being ticked totally prevents multipage single file scanning).

Now choose simple mode tab, select the document type, dpi and document size.
Now click the green "Multi Scan" button, place the document on the scanner glas and press next in the new window.

The page will be scanned and the ScanGear window will return, just click "Multi Scan" again and place next document, press next. Keep repeating until all pages are scanned, then close the ScanGear window.

This will bring up a third window showing thumbnails of each page, any of these pages can be deselected if required.
The other important step is to choose from the pull down list Saved as Type: "MultiPagePDF".

Choose the location for saving the file and click save.
Hallelujah! .......stupid software.

when you open the tool did you use discover or select ip adress unless the tool selecs the scanner it wont work what program are you scanning with scan tool is only a driver you also have to select scan gear tool as your scanner in your program