Question about Kyocera FS-2000D Laser Printer

3 Answers

Error code: 7410


I have a paper jam at the beginning with the printer and after I cleared the jam and replaced the drum and the waste bottle, the printer doesn't work and error code appears as: CALL SERVICE 7410:0041062.

Even I turned off the power and unplug the cable, the error message didn't go off. Please advise.

Thank you,

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  • 3 more comments 
  • awilds Feb 07, 2008

    printer says call center 7410 etc nothing else happens or copmes up

  • a_moctar Feb 22, 2008

    i have the same probleme, but the code is ;


    please help me on my adress; [email protected]


  • Anonymous Aug 19, 2008

    i have 7410 error on printer; I am unable to remove this problem.

    I need help asap.


  • Anonymous Mar 23, 2014

    I have a ricoh printer jp1010. The drum appears nut to roll again wasting my stencils. Please help

  • Anonymous Mar 30, 2014

    espC110 Service number K082356



3 Answers

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  • Contributor
  • 1 Answer

Hy, i have had the same problem.
turn the power switch to off,
open the left cover,
push on the label
close the left cover
turn the power switch to on

Posted on Mar 03, 2008

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  • Kyocera Master
  • 1,113 Answers

Drum is not seated properly. Reseat drum unit, ie push in fully.;)

Posted on Jan 31, 2008

  • Soulvisitor
    Soulvisitor Jan 31, 2008

    You have also done 41062 prints :)



Thus: Switch the printer off again and take the DKU out inclusive toners. Open the left flap and take the toner receptacle out likewise again. Directly beside the toner receptacle a small lever/switch is on the right side. Pressures these upward and solve so the drum of the printer from the version. It pulls out a piece and presses it then again in here, so that engaging is to be heard. Now again the toner receptacle, as well as DKU+Toner reinserts and starts the printer.

Posted on Apr 18, 2008

1 Suggested Answer


6ya staff

  • 2 Answers


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Posted on Jan 02, 2017

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Related Questions:

1 Answer


the error is for the drum not being set in place remove the process unit and open the left side cover where the drum is located. Remove the toner waste bottle and make sure the drum is pushed in all the way if it is you may need to replace the drum.

Aug 11, 2014 | Kyocera Office Equipment & Supplies

1 Answer

7410 error code

If you open the door on the left hand side of the printer, where your waste toner container goes and press firmly on the drum which is located behind the waste toner container and close the printer backup. If the drum is properly seated the error should close.

Aug 02, 2013 | Kyocera 1102J22US0 Model FS-4020DN Laser...

1 Answer

Printer is showing an error message call service

Take out and reinstall drum unit. You will need to remove toner assy and waste ink bottle to do this. 7410 is the error, 98681 is the page count.

Nov 16, 2010 | Kyocera FS-4000DN Laser Printer

1 Answer

7410:0057971 what error is that?

The error 7410 is for the drum not being set in place the numbers after that just resemble page count, remove the process unit and open the left side cover where the drum is located. Remove the toner waste bottle and make sure the drum is pushed in all the way if it is you may need to replace the drum.

please rate if this helps :)

Feb 05, 2010 | Kyocera FS-4000DN Laser Printer

1 Answer

Call for service error 7410:0112053 on Kyocera FS3900 DN

most likely the drum popped out.
open the left side cover and remove the waste toner bottle..seated just above the waste toner on the drum unit that sits above will here it pop back into place .. if you hear it snap back it simply power off than back on printer....
if the drum is seated correctly.. than you need to replace the drum unit

Jan 12, 2010 | Kyocera FS-2000D Laser Printer

1 Answer

Error 7410:0041407

Oh yes 7410 know it well and it is always an easy fix.. forget the digits after the :0041407 , thats how many pages you have printed...41thou

7410 aka Drum is not in position, a jam or press of wrong button in area of waste bottle causes it to move out of socket a tad.

Ok first step, open lid to remove toner but DONT unlock toner from dev unit, no press nothing, just grab the toner unrealeased and lift up, the whole toner and developer unit will emerge.. put it down on level surface.

Open left door and remove waste bottle, Now have a look just above waste bottle area for a little 2cm square grey flat button, this is drum release. Push against this area gently, pushing into the machine from left to inside, drum should move a tad and button should click, put back in waste bottle, slide back in dev unit, power on, your done..

sorry I was late for original poster but thought others may find this helful in time.

please note it is this same answer for all kyocera 7410:whatever faults


Oct 13, 2009 | Kyocera FS-2000D Laser Printer

1 Answer

Error code 7410

Open the left side door, push in on the drum unit which is above the waste toner bottle until it clicks.

Turn printer off then on.

Jun 16, 2009 | Kyocera FS-2000D Laser Printer

1 Answer


Error code 7410 indicates that the drum unit is not installed correctly. This is usually caused by dirty contacts or a faulty drum unit chip. First remove the toner and developer unit, then the waste toner bottle. Unlock and remove the drum unit by depressing the catch that sits behind the waste toner bottle and pulling the unit out to the L/H side. Be very careful not to scratch the drum and avoid strong light as it is easily damaged. Clean up all contacts and refit in reverse order. Hope this helps, if not you may need to buy a new drum unit.

Feb 20, 2009 | Kyocera FS-3900DN Laser Printer

2 Answers

Call service 7410:0037916

Hi, just swith off printer, and open left cover.Push drum unit(with grey lever on it -just by waste toner bottle) in the printer.Switch on printer.Drum unit was out of position.

Apr 08, 2008 | Kyocera FS-3900DN Laser Printer

1 Answer

Kyocera FS-2000D

Hi, Sound like drum unit is out off position.
Switch off printer.Open left side door, remove waste toner bottle and push drum unit(with grej lever on it) in printer to proper position.If grey lever is not in proper position, drum will be not locked.Place waste toner bottle in position.Switch on printer.

Nov 02, 2007 | Kyocera FS-2000D Laser Printer

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