SanDisk Sansa e200 MP3 Player Logo
Posted on Jan 30, 2008
Answered by a Fixya Expert

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E260 not connecting or starting up

Well today my Sansa e260 player suddenly froze and stopped working since then I have tried connecting it to the computer or try starting it up the Scroll wheel light lights up but other than that it no longer responds.

Any help will be appreciated.

  • Defile Jan 30, 2008

    That problem is fixed, but I cannot get rid of the Music it is all corrupted and I cannot gain access to the Music section to delete it, also formatting doesnt work.

  • Defile Jan 31, 2008

    Well tired that, it will let me Format via WMP but nothing changes the Music is still stuck on there, it is almost as if it ignores the Music folder.

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1 Answer

Jean Sintulaire

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  • Master 759 Answers
  • Posted on Jan 30, 2008
Jean  Sintulaire
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Joined: Jan 03, 2008
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I would recommend you to update the firmware on the device..the reason the device is frozen is because the firmware is corrupted..follow the link below to get the firwmare upgrade..
**Please rate accordingly..
http://www.sandisk.com/Retail/Default.aspx?CatID=1376
Thank you
Computerrep

  • Jean Sintulaire Jan 30, 2008

    What you will have to do is to format your device using windows media player..that will delete all the songs that you have in your device.assuming that you have windows media player 11...to format your device using windows media player 11, open it up go to the sync tab and your device should be listed on the right side..right click on the device and hit format..then unplug the device and plug it back in...

    Hope that helps..

    Please rate accordingly..



    Thank you

    Computerrep

  • Jean Sintulaire Feb 08, 2008

    Format your device using my computer and then get the firmware upgrade done...

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Related Questions:

0helpful
1answer

After deleted all the songs from my sansa e260 it's just froze

hook it back up to you computer the select start,mycomputer,e250, right click on icon and format device

i had the same problem with my sansa
0helpful
1answer

IT's froze again, Arrrrrrrrrgh!

Try resetting it: To reset sansa: holding menu for 15-20 seconds. or Or-To reset the sansa = Hold down power button for 20 seconds.
0helpful
1answer

Sandisk e260 froze after power up.

sounds like a firmware program problem and will have to be replaced. You could download an updated firmware but you will have to get a pc connection. 
After your device is plugged in, are you able to go to  "my computer" and see a drive folder that has your device on it.
0helpful
2answers

Froze

Try prerssing all the buttons on the Sansa's face at the same time holding it down for a few seconds until the screen shuts down then turn it on again. This should work
0helpful
1answer

Sansa e260 sync problem

Reformat and get the latest firmware upgrade from Sandisk
0helpful
1answer

Stuck in language mode

Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor
0helpful
2answers

Sreen froze on refreshing data

direct us to the drivers needed to install unit on pc thanks sansa e260
0helpful
1answer

I need Help!!!

Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
-Tha Mp3 Doctor
0helpful
1answer

Black screen no scroll light ????

I suggest that you hold down the power button for 15 seconds. It will reset it.
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