It is a black iphone and on the screen it has a usb cable (the ipod cable) and then the itunes logo on it and i dont no how to unlock it and my mum is going mad what do i do? Plaese help me
You may encounter the following symptoms while updating or restoring your iPhone or iPod touch:
If this occurs, you can place the device into recovery mode and attempt to restore the device again. If iTunes displayed an alert with an error code, see this article before attempting the steps outlined here.
Note: In certain situations, an iPhone or iPod touch will automatically go into recovery mode after an update or restore issue. If your device is already in recovery mode, you can attempt to restore using iTunes.
Use the following steps to place your device into recovery mode. If the device is already in recovery mode, you can proceed immediately to step 6.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information
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