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Posted on Dec 31, 2009
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Just installed a new Honeywell rth2310 thermostat for my rheem rbha-21 and the heater does not start... AC runs fine need help

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Bill Long

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  • Master 606 Answers
  • Posted on Jan 04, 2010
Bill Long
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Joined: Mar 17, 2009
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Do you have 4 wires going to you thermostat and do you have an R and Rh terminal or R and Rc terminal on your new thermostat?
If so then you need to put a jumper wire from R to Rh or R to Rc.

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Operating manual honeywell rth2310

Honeywell has the manual for the RTH2310 programmable thermostat on the product page: http://yourhome.honeywell.com/home/Products/Thermostats/5-2-Day-Programmable/RTH2310B.htm . The direct link to the English/French version of the operating manual is http://customer.honeywell.com/techlit/pdf/PackedLit/69-2229EF.pdf .

I hope this helps.

Cindy Wells
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The backlight is not working on my newly installed Honeywell RTH2310 thermostat.

Hello.The thermostat needs a COMMON wire.The letter C on the back of the thermostat.In the unit it runs there is a COMMON connection for that reason.I hope there is a spare wire strand to use because a lot of thermostats don't need a common to work (uses battery)but honeywell does.
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I just purchased a Honeywell RTH2310 and cant get it to work. I have a gas furnace that has two wire R and White. I tried connecting to Red-Rh and W for white, with and without the jumper for Rh and Rc....

red is 24volt power, white is load,I.E. relay,touch the red and wht wires together, the furnace should start, if it don't the problem is the heater, Rheat-Rcool you have a heat/ac thermostat, no ac forget Rc,try turning thermostat all the way up, dig up a multi-meter or powered light tester, touch Rh with one wire of tester,touch the other wire to different terminals until it lights,hook up your wires, you should have heat
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Wiring problem?

Hi,
Yes to everything!!
You have it figured out!!
Just make SURE that the blue unused wire cannot touch any of the other wires, it will wreck your transformer in a split second.!

I hope that this will help you to solve your problem!

Thanks for using Fixya!!

Heatman101
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My husband just installed the Honeywell RTH2310 thermostat. The fan turns on, but the furnace does not. What's our next step? (It's a natural gas furnace and he made sure that it is on correct h/e setting....

need to make sure there is a jumper between RC and RH if the red wire is connected to the RC terminal the heat wont work you will need a jumper wire to tie the RC and RC together with the red wire.
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Wiring new RTH2310 DIY Honeywell

sounds like you've got bear wires touching at the new tstat
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Honeywell RTH2310 heating while it's supposed to be cooling

ok to start with if you have a heat pump and not ac over electric heat depending on type but most will be wired as
red to r jumped to rc y to yellow this turns on compressor g to green this turns on fan w to white or brown for electric heat strip or em heat o to orange reversing valve energised in cooling switches from heat to cool or orange to b energised in heating c blue for common
you will have to look at your indoor unit and out door unit to verify what collors the contractor used when they wired it up hope this helps
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Household Thermostat Replacement

you have to configure the thermostat to run the fan when there is a call for heat. look at the installation instructions and they shoud ask you if it is gas or electric heat if its electric then you are gong to have to configure it to makr e the fan come on with the heat. Good luck
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