Unit will not start. all lights on control panel light up, and the water catcher is in place.

if water full light stays on the compressor wont start and remove water from air , investigate why light stays on ? is bucket really full? is sensor knocked out of its fragile holder ? is bucket all the way inside machine so that sensor is connected ?

1st ck that the bucket full light is not on , reguardless if bucket is m/t and in place , if light is on then the float sensor inside bucket container needs looked at , if no light is seen then it's common on new units to run the circulation fan all the time , and cycle the compressor on the humidistat's setting , reverify what the settings are for your room , std setting is 70%rH for a home , also a seperate meter to indicate %rh might help to determine if your unit is working properly (there not expensive) it migtht be that your room is dry enough and unit is not calling for water removal

were all the packing materials removed from inside unit before start up , lots of times one misses a small piece of tape they add at factory to catch bucket , to keep it in place during shipping , this will prevent the unit from working as it makes control box think there's no bucket in place to catch water

its probably low on refrigerant if its a newer model it will be R134a refrigerant,if older R-22 freon,the newer ones like to lose their charge,dependent upon what you initially paid for the unit will govern whether to repair or junk,usually between $50-$75 to top off more to repair and recharge

Runs for a few minutes then shuts off, easy fix. First, remove water catcher and slide filter out and clean it. Then find the two screws that hold on the front panel remove front panel. Make sure the unit is un-plugged. The humidity control dial has two wires connected to it. clip the inner wire. This will keep the unit on full. You could replace the humidity control dial, but why bother?

Generally, the buckets on these units can be a little finicky. Especially, if the bucket is not installed properly. In other words, if the bucket doesn't trip the safety switch, when it's out in place and the "bucket full" indicator will remain on and the unit will not run. I suspect the hose attached to the bucket may have gotten the bucket slightly out of place and it's not triggering the safety switch. Turn the unit off, and reinstall the bucket,. Then turn the unit back ON. Make sure there is a little slack in the hose from the unit to the where ever you're draining the water to. In other words, the hose should not be pulling on the bucket.

As I said, they can be a little finicky, so be patient reinstalling the bucket. As it may take several tries, before you get it right.

Hope this helps solve the problem.

Hi,

First, make sure the humidistat isn't set too high by adjusting it to the lowest humidity setting and running it again.

Next, test the dehumidifier by placing it in a closed bathroom with a hot shower running.

If you don't see water collecting in the unit after several minutes, turn the unit off and clean all dehumidifier filters and coils.

If, after adjusting the settings and cleaning the unit, you still don't see water collecting, you may have a refrigeration issue. This situation will have to be addressed by a qualified technician.

Good luck

The bucket full light is controlled by a manual 'float' switch in the bucket itself
-when the water level rises...it lifts the float ...turns on the light and does not allow the unit to operate because it believes it is full.

It is very common for the 'float' to gets misaligned, hung-up, etc. when you remove and re-insert the bucket. Sometimes the 'chain' gets twisted, turned...which does not allow the float to ...float...rather it is 'hung-up' which indicates it is 'full'...when in fact it is clearly not.

To check this:

• remove bucket from unit
• look into the top of the bucket opening to locate the 'float'...generally 2" round plastic ball on a shaft, (or chain)
  
• softly cup the float in order to lift this up...with the unit stilll plugged in...to see if the light goes off...this is very likely
• then be sure that the float mechanism is able to freely 'float' in the space....i.e. you are trying to simulate the impact of rising water levels in the bucket
  
• as it rises (in your hand the machine will turn off/light on...as it drops....the light shuts off, allowing the machine to run (when humidity levels demand it)
• then re-install the bucket....being very careful to lift the float, while you insert it...there is generally a little nack to it...but you quickly learn how to do it easily (I just reach into the space...cup the float...put the bucket on an angle...slide it in....release the float into the bucket...(remove hand)...then finish pushing the bucket into place

-hope this helps

first check that the bucket is in properly. then remove bucket and push red button with finger with the unit on. if you are still getting a red alarm light it might be time to change the control panel. also unit does not work the same in cold weather. it will cycle too often. unit better used in summer-------good luck

Independent of the bucket switch, the control panel should light when the unit is plugged into a powered receptacle and the on/off switch is depressed. The problem is likely the 12 amp. fuse located inside of the unit.