Question about Toshiba Satellite® A215-S4807 PC Notebook

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Computer freezes after bios screen on every restart.

Any time I try to restart from windows or if windows needs to automatically reboot after updates, the system will shut down normally but will lock up during startup after the bios screen. I have to physically remove the power cord, then the battery, reattach both, then start the computer up. It's been doing this for about a year and with 2 different operating systems installed (vista home premium and windows7 home). What could be causing this?

Posted by mad5_lu99 on

  • mad5_lu99 Dec 31, 2009

    Boot sequence is correct in the bios. Thanks for the idea though. Also, when I say I have to physically remove the power cord and battery to get it to boot, I mean it.. I can shut the power down by holding the power button down, but when i start it again, it freezes in the same place. The only way to get it to boot is to disconnect the power cord and battery for a few seconds, plug it all back in, then it starts 100% normally. It even picks up where the system required reboots left off. It's really strange (and annoying).

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Don Temp

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One thing you could check is what order your computer is booting from. CD drive hard drive then other. Should be hard drive first. Go into the bios to do that. If you hold the power button down for 5 to 10 seconds the machine should physically shut down rather than unplugg. The unplug thing sounds like its in the power settings. But I've never heard of power settings being connected to bootup except for a password. Anyway a wild guess is check the bios bootup order.

Posted on Dec 31, 2009

  • Don Temp Dec 31, 2009

    Make sure the latch is completely locked when putting battery back in. Also whats the charge on the battery when it reboots is the battery charging upon reboot?

  • dtonchev
    dtonchev Nov 04, 2012

    Simmilar problem I fixed with replacing the backup battery (small lithium battery cell on the main board). Not sure if this will help, but measure the voltage must be ~3V

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