Question about SanDisk Sansa Fuze MP3 Player

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Fuze mp3 player is on but wont play music

My Fuze mp3 player light is on of the screen and the blue light ring which are stuck on and won't play any music. ive tried turning it off and on but it won't even turn off. what do i do?

Posted by tschuetz87 on

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  • 68 Answers

Hold the switch for about 20 seconds

Posted on Jan 04, 2010

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1answer

My sansa clip is frozen on the blue flower

One issue that people experience with the Sansa Fuze player is that the screen turns white when they are trying to use it. If you experience this common Sansa Fuze MP3 player repair issue, you need to reset your player. Hold down the "Play" and "Power" buttons for about 20 seconds. The player should automatically reset.
MP3 Player Freezes

Another issue is that the player freezes. You may see lights on the player, but it won't do anything. Follow the below steps to correct this issue:

1. Use the above steps to perform a hard reset.

2. Turn the player back on, and slide the "Power" button upward.

3. Use the USB cord that came with your player, and connect it to your computer. Only connect your player directly to the computer. Don't connect it to a USB hub.

4. See if your computer recognizes that a device was connected to it. Or, look in "Devices and Printers" folder, and see if the device shows up in it.

If your device doesn't reset, and the computer doesn't recognize it, contact SanDisk for additional assistance. Or, you can attempt to repair the device yourself.
Repairing Internal Components

If your Sansa Fuze player is out of warranty, you can attempt to repair internal components. This is an "enter at your own risk" solution, but you may be able to fix the issue. If it doesn't work, or if you damage another component, you will most likely need to get a new player.

1. Shut off the device.

2. If you don't have one, purchase a case opener tool. This is a tool with an extremely small head that is used specifically for opening up small devices.

3. Place the head of the tool in the seam of the device, and rise up the faceplate. Do not do this forcibly, or you'll break the ribbon cable connected to it.

4. Remove the ribbon cable from the faceplate.

5. Examine the battery cable. If this connection is loose, your Fuze player won't turn on. Plug the connection firmly into the port.

6. Check the LCD screen connection. A loose connection here means that you can't see anything on your screen. Disconnect the cable from the port, and reconnect it.

7. Reattach the cable to the faceplate, and reattach the faceplate. Turn the device back on.

These Sansa Fuze MP3 player repair suggestions may not fix all issues. If your player is still not working properly, either take it back to the place where you bought it, or contact SanDisk for additional help.

References

Fixya.com, http://www.fixya.com/support/t4267400-sandisk_fuze_4gb_locked_lights_will_not

SanDisk, http://www.sandisk.com/products/sansa-music-and-video-players/sandisk-sansa-fuze
1helpful
2answers

My sansa player got wet.it works but i can not pick anything with the moveing pad.it is stuck on music and i can play all the music but i can not go any where eles! should i take it apart?

Sounds like you have grit in the wheel housing, I suggest cleaning it with rubbing alcohol, blow out with compressed air and then lubricate with a light household oil like 3 in 1.

If this fails to work then the electric contacts are corroded, disassemble, clean and reassemble and all should be fine.

There are step by step procedures for taking your Fuze apart here: http://www.anythingbutipod.com/archives/2008/03/sandisk-sansa-fuze-disassembly.php

Hope this helps, Mike
0helpful
1answer

My SanDisk MP3 player is stuck on one Podcast and

Press and hold for 20 seconds the ON and PLAY (>||) buttons at the same time.
15helpful
1answer

My sansa fuze 4gb mp3 player is stuck on a white screen how do i fix this

Press and hold the Power and the play button (>||) together for 20 seconds. This will cause it to do a system reset
0helpful
1answer

Froze

ok plug it in the computer then download a new sansa program
8helpful
1answer

The screen is frozen and I cannot play music and i cannot find the reset button

If your Sansa Fuze MP3 player becomes frozen or unresponsive, you may need to reset the unit.
To do so, simply slide and hold the Power button on the side of the unit. Hold it for about 10 seconds and the player should reset.
If this does not work, I recommend plugging the device into a computer, or charger.
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0helpful
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Unable to power down my Sansa Fuze

sounds like its locked mine did that once i dont have the fuze i have the view but i held the off switch AFTER i unlocked the device over and over for as long as i could.....it eventually turned off or let it die then recharge it and attempt to turn it on again but i think you have it locked
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