Question about HP PhotoSmart C4280 Laser Printer

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Can't install HP Photosmart c4280

I have spent countless hours with HP techs and sites but to no avail. The HP c4280 installs effortlessly on our other computer that has Windows XP. Installing it on our other one (the one we purchased with this printer and for this printer) that has Windows Vista has been one big nightmare. When it's time to turn on printer and plug in USB cable all seems fine, but that's as far as it goes. Keep getting Windows couldn't find driver software. I've tried the cd that came with printer and downloading from HP's site. And a multitude of other ways from HP techs and other sites. Would appreciate any advice. I can't even begin to tell you all the other ways I have tried installing it.

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  • Anonymous Jan 31, 2008

    I have the same problem! What is worse, is that I have installed it, on my

    computer with Vista, before! When I had to send the computer (Toshiba laptop) out for repair (twice), I couldn't repeat the process, successfully, again, however. I also have no problem hooking up on XP, either. Can someone help us out here?!

  • BionicEd Feb 02, 2008

    Can't tell you the number of times I've downloaded from the HP site and nothing helps.

  • torilind Mar 26, 2008

    I have been trying to add the HP Photosmart C4280 printer to my computer, but it does not even offer this device as one I can add. I recently moved, and it worked fine before, but I cannot find the disk to re-install, and not even sure that is what I need to do. HELP! Printer help for dummies.

  • Anonymous Apr 26, 2008

    had the same problem, turned anti-virus software off and user accounts for installation and driver installed with no problem!

  • LG5069 May 07, 2008

    We have identical problems in downloading...But this for XP

  • Anonymous May 09, 2008

    my mac laptop doesn't list hp photosmart c2480 and the cd that came with it seens to be short of the appropriate installer.

  • wvu killa May 10, 2008

    my computer (vista) will not open up the download software....

  • Anonymous Jun 16, 2008


  • pjagroop_98 Jun 27, 2008

    try installing software via cd from hp c4280 and claims can't find usb connection

  • guatebabi14 Jul 01, 2008

    My printer uninstalled itself from my computer, i have no idea how!

    but i cant find the disk to re-install it and i need to use my printer, can you help me?

  • Anonymous Aug 03, 2008

    can't install

  • mahamtravel Aug 09, 2008

    i need cd to install in my computer for printing. i have lost my cd

  • babykelly21 Aug 11, 2008

    I bought a Laptop which carries window vista, also purchased a hp photosmart c4280, but i didnt got any usb cable to connect with the laptop, so i went and purchased one, so i installed the software, but the laptop was saying that the usb cable is not reconized, i really hope that i get some assistance.

  • Anonymous Oct 03, 2008


  • Anonymous Oct 25, 2008


  • henryventura Nov 16, 2008

    i dont have the cd

  • momof04psych Nov 18, 2008

    no disc

  • sarahbeale Dec 04, 2008

    i have lost cd and tried to download on vista get right to the end and it says driver not located



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I cant install my hp photo smart c4200 series printer becauce I have lost the disk

Posted on Dec 06, 2008

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Posted on Nov 23, 2008

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I just went through a similar situation as both of you guys with the C4280. The problem started when I used System Recovery and reset my pc to factory standards. While reinstalling all my old programs and devices I left the User Account Control on (had it turned it off before the Recovery) and didn't think anything when I allowed the program to install because the software screen said to just allow it. I did but when it came time to connect the device via usb it got to step 6 then pretty much stopped. After that I tried a bunch of different things that kept me up forever eventually downloading 2 things. One was some kind of hpudatesvr.exe that also needed permission to run and the other was Lemmor's driver package that was suggested. Once the exe was up and running it kind of disappeared and always ran at startup, no help at all. Pretty much the same for the driver package, but it did give one detail that the installation cd didn't. It says specifically to turn off User Account Controls and other anti-virus software as they have been known to cause installation failure. I did all those things the next time and it still didn't work because this time the damn hpupdatesvr.exe was killing the program in the same place somehow. Since I didn't know where it was or how to kill it and I only had 3 programs on my computer I just recovered again and did another install with all User Account Controls off. Works fine now.

Posted on Feb 05, 2008

Throw away your HP printer !

Posted on Jul 05, 2008

Don't by HP to install on Windows Vista!!

Posted on Apr 23, 2008

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Have you tried this download driver from HP? and a lengthy instruction or guide is also newly added...
click here for the download

Good luck....

Posted on Feb 02, 2008

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V istas now have a automatic driver solution.
but I hope I could help you.

have you tried to go to your control panel and click to the driver for printers? well sometimes the driver is null or doesn't automatically switch.

Posted on Feb 03, 2008

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Mjap is smart.

I have Windows XP so S.O.O.L for Vista Users...

Go to the Control Panel on your Start Menu.
Next, click on your Printers and Other Hardware.
Look for Scanners and Cameras and click it.
The icon HP Photosmart C4200 should be there.
Click it and the Scanner and Camera Wizard SHOULD pop up and BAM! It's fixed.

I thank mjap for guiding me.

Posted on Aug 21, 2008

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Posted on Jan 02, 2017


Pablo Csaky

  • 1124 Answers

SOURCE: Can't install HP Photosmart c4280

You have to know first if your printer is Vista compatible.
If yes, you need the vista drivers in order to get your printer connected with vista.

When the system prompt for the driver, click BROWSE and Select the location
Open the folder when the downloaded driver is and click OK
This must be fixing your problem

Posted on Oct 29, 2008

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hello Jessica

kindly send me 4 thumbs up

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Can't install HP Photosmart c4280

You have to know first if your printer is Vista compatible.
If yes, you need the vista drivers in order to get your printer connected with vista.

When the system prompt for the driver, click BROWSE and Select the location
Open the folder when the downloaded driver is and click OK
This must be fixing your problem

Oct 29, 2008 | HP PhotoSmart C4280 Laser Printer

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