Question about Hawking 802.11g Wireless-G Range Extender

3 Answers

Hawking Extender- Connected to WiFi but cannot access Internet

My iPod recognizes the new network established by the Hawking Extender, and I've entered the correct password and logged in with no errors, and the iPod's WiFi indicator clearly indicates that I'm connected. However, I'm unable to access the Internet.

Hawking Extender Model: HWREG1
Router: Linksys

Thanks in advance to anyone who might be able to help.

Posted by Anonymous on

  • 2 more comments 
  • Anonymous Jan 01, 2010

    Thanks for getting back with me. Before I try your proposed solution, I want to ask a couple of quick questions:


    1. My iPod can definitely connect to the Internet, if I'm closer to the Linksys router and choose our main network as the connection to use; it's just when I try to select the HawkingExtender network (or have it self-select that, when I get too far from the router), that it doesn't connect to the Internet. Sorry I didn't make that clear. So with that in mind, is your first series of steps necessary?

    2. If so, Is turning off the security on the Linksys router just a matter of unchecking the 3 options I currently have checked ("Block Anonymous Internet Requests; Filter Multicast; Filter IDENT(Port113)"), and clicking Save Settings?

    3. If not, any other ideas?

    Thanks much!

  • Anonymous Jan 02, 2010

    Thanks for your post. The Internet connection is definitely working, as I'm able to access the Internet from a) other computers on the primary network, and b) the iPod, on the primary network. It's just when I try to use the network connection provided via the Hawkings Extender device that I can't access the Internet. The iPod indicates a connection to the network (a strong connection, at that), but no Internet application will go through. Any other ideas?

  • Anonymous Jan 02, 2010

    I guess I'm confused - because that's exactly why we got the Hawking Extender - to extend the range of our wireless network within the house. It should be able to connect to the Extender, as if it's connecting to the Linksys router, and we should be able to access the Internet from the iPod (or any other wireless computer/device) via the Hawking connection. Right? Or am I missing something?

  • Anonymous Jan 02, 2010

    It's actually not connected to anything (other than power). That's how it works. You connect it to the router with a network cable, configure it, then disconnect it and place it somewhere else in the house. It's designed to wirelessly extend the wireless network beyond its normal range. So it's no longer connected to either the cable modem or the router. Any other ideas?

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John White

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Same thing happened to us! I researched and documented a solution at: http://hwren1.blogspot.com/ (Hope this helps you.)

Posted on Aug 08, 2015

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Jazz Boyce

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Check your internet connection on another device or computer and see if it is giving you the same problem as the internet connection may not be working. If it still is not working, if you have a modem, take the cable that is running from the modem to the router and plug it into the computer and see if you can connect to the internet that way. If you can, then try resetting the router and troubleshotting it for other problems that could be causing it. If it does not connect, the consult your internet provider about your connection.

Posted on Jan 01, 2010

  • Jazz Boyce
    Jazz Boyce Jan 02, 2010

    Well the problem is the range. When you get too far away from the router, the ipod tries to connect at first and it says it is a good signal, but since you are far away from the actual router, the internet breaks up and you will get limited to no acess on that connection. Glad I could help!

  • Jazz Boyce
    Jazz Boyce Jan 02, 2010

    Can you tell me where/which cable you have the Hawking Extender connected to as it being in the wrong place could mean that it is not getting the proper internet connection. It may have to be hooked up to the internet cable first before the router if it already is not.

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Deborah Brown

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First think I always do is Reset Linksys Router and disconnect extender. Then turn off all security on router. Do soft reset on ipod. leave extender off and see if you can connect to the linksys. If you can then plug in extender (still with security off) then see if ipod connects to extender.

you might have to soft reset ipod again once you connect the extender.

if that works. reset security. Let me know how that goes.

Posted on Jan 01, 2010

  • Deborah Brown
    Deborah Brown Jan 02, 2010

    Also found this information.

    you need to change the IP address of your setup computer to be in the
    subnet of the (fixed) initial address of the Extender so you can talk
    to it over your browser, configure it with the target SSID and a new
    (fixed) IP address in the subnet of the desired Access Point, and then
    restore your DHCP or original computer IP address. If that's all
    gibberish to you, you might be in for problems. If you follow the
    instructions VERY carefully you will still succeed, but if anything
    goes wrong you could get stuck.

    One other thing. I have had issues with the ipod touch working with a wireless N linksys router and to turn the security off on your router sign in to it via your browser and go to the wireless section and disable it. then apply. then reset extender to pick up on the changes.

    let me know how that goes.


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This article describes how to set up a NETGEAR EX6100 in Extender Mode
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Before you can do this, you will need the software from Hawking. If your devices Serial Number begins with HEMCHWREN1 use the link below"

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Once you have the software, here are the steps you need to follow:

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