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Posted on Jan 29, 2008
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Battery/Surge outlets not working...

Power went out earlier today and the laptop I use went straight to its own battery supply rather than the UPS device (note: it was plugged into 1 of the 3 "Battery / Surge" outlets). I've since let the unit sit all day plugged in with nothing in those 3 outlets (using only the 3 "Surge" outlets for to power my laptop, printer and monitor). However, whenever I plug the laptop into any of the 3 "Battery / Surge" outlets it goes from AC power to it's own battery. Any help would be VERY much appreciated. Thanks!

  • ericholman6 Jan 30, 2008

    It runs off its own battery when plugged into any of the 3 "Battery/Surge" outlets, but off AC when plugged into any of the 3 "Surge" outlets.

  • Anonymous May 11, 2010

    Can the laptop power on without its own battery plugged into the UPS?

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  • Posted on Jan 30, 2008
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Sounds like the UPS battery is bad, or the circuit break on it has gone. Is there a reset button on the UPS? Do you have the program that came with the UPS to check the battery status, those programs typically let you run a test on it also.

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Related Questions:

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NS 1250 power supply. Why is surge outlet the only one that works?

surge outlet doesn't provide any ups function , it sounds as if the ups has shut down and has an internal problem
1helpful
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I have a Tripp Lite G1010USB uninterruptible power supply that only powers the surge surge-suppressor outlets and not the battery-backup outlets. Unless the UPS is unplugged from the wall, and then i

You know they have a TWO YEAR Warranty ?

Sounds to me that it is faulty (one of the relays or switches is not providing 'through' power to the supposed 'backup' socket when the AC power is on.).

Have you followed the manual ?
available here http://www.tripplite.com/support/model/mid/G1010USB

Have you done a 'self test' ?
'To Run a Self-Test: With your UPS plugged in and turned on, press and hold the MUTE/TEST button for two seconds. Continue holding the button until the alarm beeps several times and the UPS performs a self-test. See "Results of a Self-Test" below.
Note: You can leave connected equipment on during a self-test.' see manual

If the LCD does not give you the answer then it is faulty. Seems like something went faulty on restarting your UPS in the morning.

Seems like plenty of help available from this companys' website.
0helpful
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The UPS in this office is out of order, message that appear on screen is 'UPS V OUT LIMITS' and 'Battery critical'

follow this steps and fix it. God bless you
Plug the battery backup into a working electrical outlet. If the battery backup turns on when the power button is pressed, then the problem may be that the previous electrical outlet is faulty. Proceed to step three. If the battery backup doesn't turn on, proceed to step two.
  • 2 Reset the circuit breaker on the battery backup. APC battery backups have a labeled circuit breaker button located on the unit near the phone line, fax line, USB, network and coaxial cable inputs. Press the button to reset the circuit breaker. Power on the battery backup by pressing the power button. If the battery backup powers on, proceed to step three. If the battery backup doesn't turn on, proceed to step six.

  • Read more: http://www.ehow.com/how_7266444_troubleshoot-apc-battery-backup.html#ixzz2lwOvPO75
  • 3 Determine if the battery backup is charged and providing battery power. With the battery backup on and plugged into a working electrical outlet, plug a computer monitor into one of the battery backup outlets labeled "battery backup plus surge protection" on the battery backup. (APC power supplies have some outlets that provide only surge protection while the other outlets provide surge protection plus battery backup.) Turn the monitor on. Unplug the battery backup power cord from the wall outlet. If the monitor remains on, the battery is holding a charge, supplying electrical power and the battery backup is working properly. If the monitor goes off, proceed to step four.
  • 4 Charge the battery. Plug the battery backup into an electrical outlet and allow the battery to charge for 16 hours. This will fully charge the battery.
  • 5 Test battery charge. Once the battery is fully charged, repeat step three. If the monitor stays on when power is interrupted to the battery backup, the issue is solved and the problem resulted from an incompletely charged battery. If the monitor turns off when power is interrupted, the battery within the battery backup is faulty and needs to be replaced.
  • 6 Replace the battery backup unit. The unit itself is faulty. If the battery backup is under warranty, contact APC to request a replacement.
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    I have a F6C800 and replaced the bateries. It seems to provide surge protection power through the 2 outlets but does not provide power through the Backup outlets. The monitoring software also does not...

    OK - I'll ask the simple question first, so don't think I'm being crappy...
    When you hooked the wires back up to the batteries that were replaced, did you hook them back up as they originally were? (I ran into this problem myself earlier today. I put one of the batteries in upside down and didn't have them hooked up correctly.)
    Red terminal on the front battery goes to the black terminal on the back battery, then the black terminal on the first battery goes to the circuit board. Red terminal on the back battery goes to the power supply.
    Hope that helps. It sure is a pain the change these batteries out.
    1helpful
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    Only one side of the outlets work...

    From the User Manual:

    “OVERLOAD/CHECK BATTERY” LED: this red LED lights continuously after a self-test to
    indicate the capacity of the battery-supported outlets has been exceeded. To clear the overload, unplug some of your equipment from the battery-supported outlets; then use the ON/OFF/TEST button to run a Self-Test. If the UPS continues to detect an overload, remove more equipment and repeat the self test until successful.

    CAUTION! Any overload that is not corrected by the user immediately following a self-test may cause the UPS to shut down and cease supplying output power in the event of a blackout or brownout.

    The LED flashes to indicate the battery needs to be recharged or replaced. If the LED flashes (and a continuous alarm sounds) during a prolonged blackout or brownout, the UPS’s batteries are nearly out of power; you should save files and shut down your equipment immediately.

    If the LED flashes following a UPS self-test (after the UPS is turned ON), it may indicate that the battery needs to be replaced. Allow the UPS to recharge continuously for 12 hours; then use the ON/OFF/TEST button to run a Self Test.

    If the LED continues to flash, contact Tripp Lite for service. Should your UPS require battery replacement, visit Tripp Lite on the web at www.tripplite.com/support/battery/index.cfm to locate the specific replacement battery for your UPS.

    Hope this helps!
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    Battery Backup/Surge Protector Question

    Considering the low draw of power you intend for the UPS it will work well. I have two monitors on a strip plugged into UPS along with desktop, routers and modems, UPS handles all well, it's just shortens battery backup times. Have had to power down from outages several times without any probs.
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    If the battery outlets do not work, typically the Dynex TE685AVR UPS (battery backup) just needs a new battery. These batteries usually last 3-5 years.

    The model of the battery is a WKA12-7.5F2 and can be purchased at: http://www.replacementupsbattery.com/Product_pages/wka12-75f2.html.
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    Plugging an UPS into a surge arrester or plugging in a surge arrester into the UPS

    There should be no problem with what you are trying to do, one way or another. Just be sure not to overload your UPS (battery protected outlets). I myself have a power bar connected to my UPS to increase the number of battery protected outlets and everything works fine.
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    Not working

    Some UPS have "Battery backup" and "Surge only" outlets. I don't know if it is the case for your model. The "Surge only" outlets are not connected to the battery and will go off during a power outage. Make sure that the equipement that need to keep running during the outage are connected to the "Battery backup".

    Important: Never connect a laser printer to the "Battery backup" outlets because to power draw is just too high.

    Have you made sure that the battery is connected inside the UPS? (If the battery is user-replacable)

    You may do a simple experiment. Connect you UPS you a wall outlet and plug a conventionnal lamp to a battery backup outlet. Then, unplug the UPS from the wall. If the light goes off, then you may have a problem with your UPS.
    Not finding what you are looking for?

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