If your camera is not relatively new and you're running Vista, Vista may have problems seeing it. Unfortunately, this can't be corrected as Canon did not update the drivers for their older cameras to be compatible with Vista. But there exists a good, if not better alternative way to download your photos. Please don't take the following as a sales pitch as it's not, but please see this link, as it describes the use of an inexpensive USB card reader as a much easier, faster, and less error prone way to download your photos. In fact there are several important reasons discussed in the article for using a card reader vice downloading from the camera. USB Card readers are also very inexpensive these day, with cost virtually not an issue:
Testimonial: "Sound advice and something I wasn't aware of before. I shall definately purchase a card reader and download my pictures as it saves on batteries.Thank"
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