LG RUMOR Cellular Phone Logo
Posted on Dec 30, 2009
Answered by a Fixya Expert

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My son Dumped some kind of liquid on my LG Rumor and now it is white screened.

1 Answer

Wale Sarumi KomputerSolution

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  • LG Master 6,993 Answers
  • Posted on Dec 30, 2009
Wale Sarumi KomputerSolution
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Joined: Nov 04, 2009
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Hello,

Please take note; once a phone drops into water or any liquid, first thing you need do is to remove the battery, get a phone screw driver, loose the phone and dry the phone board with bulb or any heat.

The essence is to dry the water totally from the board, because if it dries itself, the phone board will get rust and phone might not work properly again.

Back to your phone, I think the liquid as entered your screen and its not dry yet, that's why its white.

Put off the phone, remove the battery and leave the liquid to dry on the screen or put is near a very light heat and the liquid will gradually dry off.

Try it, it will work.

Take care.

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Hey i have an lg rumour havent had it more than a

does it have water damage at all? also have you ever dropped it? because when my rumor had water damage, the screen went white.
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Have you updated your firmware? You may need to do that.

Go to Setting/Tools from the menu, then tools and then update firmware.

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The flex cable that connects the two pieces that make up the phone are worn out or disconnected inside. you need to open it up and check it out. Go to http://www.youtube.com/watch?v=hNaCfrqqnd0
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http://storelocator.sprint.com/SL2/Default.aspx


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My son's Rumor phone screen is blank after the phone turns on.

If the LCD is white/and or garbled then "YES" this is a known issue.

First locate the Sprint Insignia (Label on the back of device) to check manufacturer date. You will notice two bar-codes one entitled ESN HEX. At the very bottom of the this bar-code is a combination of numbers and letters. The first two numbers are the manufacturer's date (Example: 801). The first number stands for the year and the second number signifies the month. The example above indicates January of 2008.

Most LG Rumor Series manufactured before April 2008 suffered with white/garbled screen. This is a problem with flex cable; simple fix.

Just visit your local Sprint Service Center for this specific repair. Regardless if you have insurance or not, this defect is still covered. Thanks.
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I'm sorry. This isn't an issue that you will be able to solve yourself. The problem lies with the ribbon cable in the phone. You see the ribbon cable wears down causing the phone to "garble" or white out and will need to be replaced which can only be done at a repair center. This problem shouldn't cost you anything even if you don't have insurance or a service plan because this is a LG and Sprint known issue.
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