Honeywell TruSteam Humidifier has a ''call service'' light on. Error code says to replace heating element. HVAC dealer claims that Honeywell told him that they do not sell elements. Is this true and if so is there an alternative to replacing the entire unit? Had the same problem last winter and the dealer did replace entire unit so this is two units in less than a year and a half
It sounds to me as though they have the market cornered on this unit. If it says the element is bad and they say they don't sell them, your only recourse is to but a new one. I think I would look into another brand, even though Honeywell are top of the line. It would seem to me if it says to replace it that it should be able to be replaced? I would call Honeywell myself and find out if I were you.
Shastalaker7
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