Can not hot sync my unit with windows vista - Handspring Visor Prism Handheld

Hi,

Tell me what phone do you use, I mean the model number of your phone ??

Thanks

Unfortunately Vista doesn't allow for hot-syncing with older palm PDAs or smartphones.

Restart your Palm Treo 744p. Take out the battery from the phone for more than 3 min and put it back in. Switch on the phone and then try to Hot sync Again. Hopefully it will work. I am assuming that you installed the Palm Desktop software came with the phone on your computer
I have same problem once in a while when i try to hotsync with new comp and this trick always worked for me.

If you are using Windows Vista with Windows Media Player 11, you will need to follow these instructions.
Note: You will be able to download purchased/subscribed songs to the unit.

1. Start Windows Media Player 11 and then connect your unit to your computer. If you have not set up synchronization between your computer and this device, the Device Setup Wizard starts.
2. In Device Setup - Configure Sync, write a name for your mp3 player.
3. Click Finish. The window closes and the Sync feature in the Player is displayed.
4. From the left pane of this Sync feature, you can select from Playlists or Library and you will see the content of these folders in the center pane.
5. Select the songs or entire albums from the center pane.
6. Drag these songs or albums into the Sync List, which is the right pane of the Sync feature.
7. Click the Start Sync button on the Sync List pane.
8. Repeat steps 4-7 for any other items that you want to copy to your unit.

VIsta is not compatible with your phone, You'll have to transfer via bluetooth.

If you are using Windows Vista with Windows Media Player 11, you will need to follow these instructions.
Note: You will be able to download purchased/subscribed songs to the unit.

1. Start Windows Media Player 11 and then connect your unit to your computer. If you have not set up synchronization between your computer and this device, the Device Setup Wizard starts.
2. In Device Setup - Configure Sync, write a name for your mp3 player.
3. Click Finish. The window closes and the Sync feature in the Player is displayed.
4. From the left pane of this Sync feature, you can select from Playlists or Library and you will see the content of these folders in the center pane.
5. Select the songs or entire albums from the center pane.
6. Drag these songs or albums into the Sync List, which is the right pane of the Sync feature.
7. Click the Start Sync button on the Sync List pane.
8. Repeat steps 4-7 for any other items that you want to copy to your unit.
-Tha Mp3 Doctor

If you are using Windows Vista with Windows Media Player 11, you will need to follow these instructions.
Note: You will be able to download purchased/subscribed songs to the unit.

1. Start Windows Media Player 11 and then connect your unit to your computer. If you have not set up synchronization between your computer and this device, the Device Setup Wizard starts.
2. In Device Setup - Configure Sync, write a name for your mp3 player.
3. Click Finish. The window closes and the Sync feature in the Player is displayed.
4. From the left pane of this Sync feature, you can select from Playlists or Library and you will see the content of these folders in the center pane.
5. Select the songs or entire albums from the center pane.
6. Drag these songs or albums into the Sync List, which is the right pane of the Sync feature.
7. Click the Start Sync button on the Sync List pane.
8. Repeat steps 4-7 for any other items that you want to copy to your unit.

-Tha Mp3 Doctor

Try reinstalling the Palm software from the CD into your computer. You should unistall it first and reinstall it.

Is this on a Windows Vista computer by any chance?

I got a Vista computer in April and have problems also. You need a special program to install the maps. email Garmin and they will send you the link. An SD card reader/writer is MUCH faster than the sync.

I didn't have syncing problems until after I tried to install Documents to Go. I had to remove Doc to Go v6 because it was making my computer unstable. Doc to GO V10 works with Vista but requires Palm OS6. Garmin says that Palm OS6 can't be installed on the Garmin iQue because they added proprietary software to OS4. I believe my sync problems will disappear after I reload the Palm Software.

I had the same problems. I downloaded PalmDesktop Win62.exe update from Palm.com and it recognized my USB connection, did away with the port error and hotsynced immediately. I messed with that thing for 3 weeks before I finally tried the update. It says it's not for the peg-n760c, but it works! I don't think they want you to update, but rather buy a new pda. Good luck!
terymo2