Take out powder compartment its more likely its gone all black....also in side of the machine... get white vinager clean all inside and powder capartment .... put 2 ltrs of white vinager in drum place powder unit back were it should be..... turn machine on with no cloths in on full heat wash (boil wash)....wash through again with powder when finished ....twis before putting any cloths in ..there you have it ...oh check pump filter befor all this :)
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