First, check your volume. Try turning it up the whole way. If that doesn't work, then try moving the slider switch to normal, and playing.
Also, try using the keyboard in Song Bank mode. If you have a Sustain Pedal, make sure it's in the accessory port and not the Headphone port. If none of this works, then you may have blown a speaker. Parts are cheap from Casio ($13.00) and are relatively easy to put in yourself.
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