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My sons x box 360 has got one red ring on the bottom right hand corner. I have been told by staff at Harvey Norman that the console is covered by 3 years warrants for this problem, is this correct and where do we have to send it if we live in Townsville Queensland.
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There are links that show you how to repair this issue yourself (but
they are not very clear and every thing is very fragile inside the XBOX
360) or you can contact me via email at [email protected] and we
can discuss the issue further as I recently repaired my XBOX 360 with
the same issues and it works better than when was brand new. There are additional measures that must be taken besides the x-clamp replacement which are certain heat syncs that prevent it fron sensing false over heating issues.
The G.P.U. is come unsolder from the mother board. Send it to MS
Quick before it does somethingthat's not covered by the warranty.
when you get your newer box back have a good repair shop do
an x clamp mod ,and your xbox problems will be a distant memory.
we had the same problem. called into the toll free number they said they were aware of this problem.....they sent us a box and mailing label we sent it in and 3 weeks later received it back and has worked fine since....KNOCK ON WOOD. Goodluck
Is the whole ring red or just 3/4 of it. If the whole ring around the start button is red, then you A/V Cable(the one that go to the TV) is not plugged in properly. If only 3/4 of the ring is red, then yes you are covered under warranty through Microsoft. Here is the Microsoft repair center number 1-800-469-9269
We rent out a hundred or so of these consoles.
Three red lights means the cpu has moved away from it's socket.
Very common in the earlier models. (caused by excessive heat)
Microsoft has agreed to fix this problem free of charge even if the warranty has expired.
I read the e-mail Harvey Norman recieved but you should be able to check it out on x-box site or check where you purchased the console.
Cheer's Steve
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