My sons x box 360 has got one red ring on the bottom right hand corner. I have been told by staff at Harvey Norman that the console is covered by 3 years warrants for this problem, is this correct and where do we have to send it if we live in Townsville Queensland.

There are links that show you how to repair this issue yourself (but they are not very clear and every thing is very fragile inside the XBOX 360) or you can contact me via email at [email protected] and we can discuss the issue further as I recently repaired my XBOX 360 with the same issues and it works better than when was brand new. There are additional measures that must be taken besides the x-clamp replacement which are certain heat syncs that prevent it fron sensing false over heating issues.

sounds like the red ring of death, contact xbox as they give u a 3 year warranty on this, they will pick it up and return it fixed.

The G.P.U. is come unsolder from the mother board. Send it to MS
Quick before it does something that's not covered by the warranty.
when you get your newer box back have a good repair shop do
an x clamp mod ,and your xbox problems will be a distant memory.

Trust me I been fixing them for years.

Repairtech

send it to mee Ill fix it for you

if it wont work at all its fried and you need to send it in, but if it does work just has that circle im not sure sorry :(

we had the same problem. called into the toll free number they said they were aware of this problem.....they sent us a box and mailing label we sent it in and 3 weeks later received it back and has worked fine since....KNOCK ON WOOD. Goodluck

see this web page for your problem on red light

You can check out the informative blog post at http://www.fix-xbox360.info/2008/09/11/xbox-360-disc-read-error-e74-error-no-video-problem/
This post describes the E74 error with one red light problem.

hope it helps...

Is the whole ring red or just 3/4 of it. If the whole ring around the start button is red, then you A/V Cable(the one that go to the TV) is not plugged in properly.
If only 3/4 of the ring is red, then yes you are covered under warranty through Microsoft. Here is the Microsoft repair center number 1-800-469-9269

Bimmerhp

We rent out a hundred or so of these consoles.
Three red lights means the cpu has moved away from it's socket.
Very common in the earlier models. (caused by excessive heat)
Microsoft has agreed to fix this problem free of charge even if the warranty has expired.
I read the e-mail Harvey Norman recieved but you should be able to check it out on x-box site or check where you purchased the console.
Cheer's Steve