We just bought the new aquos and hooked up the hdtv, but now in most of the HD channels closed captions show up and we don't know how to get rid of them. We tried pressing the cc button like the manual said, but it isn't the same in a different input. We want to take the subtiles off. How can we turn off the closed caption in input 1 (component)?
I have a Sharp Aquos 46" and go a Comcast HD receiver as well, and had the same problem turning off the Closed Captioning. I order to turn it off you need to go into the box user setting by (starting w/ the cable box and tv on) pressing the power button for the cable box then the menu button for the cable box. This will open up the user settings menu. Just toggle CLOSED CAPTION to DISABLED.
Unfortunatly with all these products, while using Hi Def. the Comcast receiver is where the closed caption is produced. You cannot turn it on and off with the remote. You must either have the cable receiver enabled and have closed caption all the time or disable it in the receiver and not have it at all.
Ask cable company than get a procedure to on off HD CCs.
SOURCE: turn off closed caption on input(component) on Sharp Aquos 42"
ok had to post this one with reference to the above problems
My area St Augustine Fl. .. COMCAST (THOSE PAIN IN THE A--) SERVICE INSTALLED A NEW BOX IN MY HOME THE OTHER DAY ... I KEEP SEEING the box go thru dowmloads
then the very next day I started to see the colosed caption across my screen
SOLUTION ... with tv on and box on ( be in cable mode) press MENU on cable remote ,press power button, press menu again, look at screen and where it says caption make sure it is disabled
Mine was enabled ... change it and problem fixed ... I spoke to comcast finally after trying all day and they confirmed that with their new down loads to box it triggered the CAPTION to be ON
anyway problem was fixed ...
I read all prevoius posts and tried them all ... so may be this will work for problem that someone is having as of 10-9-2008 ( I could not believe that they could do that but they sure can COMCAST is just a PAIN in the A--
thanks to all who post solutions and I had to do my share and maybe be able to help someone else.
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I have the exact same problem. Need to get the procedure for turning off closed captions from Comcast.
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