The cricut does not cut through the paper, it only scores it enough to see the outline of the image to be cut. I have checked on line and the blade housing is installed correctly. Does the cutter have a pressure switch that should activate when it should be cutting?

It sounds like it may be out of adjustment. Before taking it back, I’d try readjusting before taking it back. You have to learn your equipment before giving up. Very finicky.

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If your Cricut machine is not cutting all the way through your material, or is only scoring the material, choose a machine below for specific troubleshooting tips. Fortunately this issue can usually be resolved with basic troubleshooting.

• Cricut Explore
• Cricut Personal, Cricut Create, Cricut Cake, Cricut Cake Mini, Cricut Expression
• Cricut Expression 2, Cricut Imagine
• Cricut Mini

correct cut settings.

Remove the blade housing, then remove the blade and ensure that there are not any bits of paper stuck to the blade or lodged inside the blade housing. Ensure that you replace the blade housing correctly into the machine. Once clean, test your cuts again. If the blade and housing are already free from debris, or cleaning it did not help, proceed to 3.

Try an arm buoyancy test: gently press down on the black arms that surround the blade housing and then release them. Do they bounce right back up, or do they stick or rub in any way? If they stick or rub, please contact Customer Care through one of the options below for further assistance. If they bounce right back up when released, proceed to 4.

Increase the machine pressure settings and try your cuts again. If this does not change the cut result, proceed to 5.

Increase blade depth by turning the dial at the top of the blade housing. If this does not change the cut result, proceed to 6.

Perform a Hard Reset on the machine. If this does not help, proceed to 7.

Check your machine's firmware version. If the firmware is not up to date, perform a Firmware Update using Cricut Craft Room, a Gypsy device, or Cricut Design Studio.

Retry your cuts with a new blade housing.

If the machine is still not cutting through materials, or is only scoring the paper, please contact Customer Care through one of the options below for further assistance.

Forced Firmware Update on the machine through Cricut Sync.

Retry your cuts with a new blade housing. If the issue persists, proceed to 8.

Attempt a Format and Restore on the machine through Cricut Sync. Please note that this step should only be taken if all other steps have failed to resolve the issue.

If this does not resolve the issue, please contact Customer Care through one of the options below for assistance.

new blade. If this does not help, proceed to 5.

Adjust/increase the Multi-Cut setting in the Cricut Craft Room cut preview screen and retry your cuts. If this does not change the cut result, proceed to 6.

Retry a cut using a new blade housing.

If the machine is still only scoring or not cutting through the material, please contact Customer Care through one of the options below for assistance.

It either needs set properly or, if you use it a lot, replace it. They only last so long.

Cricket is hung up on the first small cut and keeps repeating that same cut over and over

I would just use a new cutting mat if the mat your using isn't sticky enough your paper will move.

can u help me my cricut will not cut..can any one tell me were I can get work on it..
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After having the Cricut for many years, I finally figured out how to cut the intricate cuts. Use multi cut 2, speed on med (3) and pressure on 4. I also keep my blade at 4. It takes a lot longer to cut but it cuts out good!

I was reading lots of forums and tech support pages on how to get my Cricut back online. I went to the store and got the Deep Cutting Blade & Housing and I got two replacement blades for the original housing that came with the Cricut. I also bought a pack of new mats. I replaced the original blade with a new one, used a new mat, and tweaked the depth and speed of my cuts and my little Cricut is whirling again!

Have you checked to make sure the blade is inserted all the way??

I am having the same problem...did you have any luck solving it?