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This means the touch pad has failed, You would need to replace the touch pad to fix this issue.
You can purchase the touch pad from the link below.
Appliance & Refrigerator Repair
Kenmore dishwashers should be recalled!! Their poorly designed computer circuit boards are all malfunctioning around 15 months. Look on the inside top of your door. Do you see a instructions? There should be some about your Heat Dry button and holding it down for 4 seconds to reset your computer board. Read and try it first. It's like rebooting a computer.
Same thing happened to us. We just came back from Sears, where we bought another. Just for giggles, my wife suggested unplugging the old one and plugging it back in again. It works now. New one's going back to the store.
Yes you can surely do it yourself..its just unplugging a few wires remove the old one and just install the new one.. I couldn't find the model number you have specified, but you can give these guys a call and specify ask for a new touchpad for kenmore 16372. They will ship it out for you.. I advise you call their toll free number that you can find on their site so that you can get it done real quick.. http://www.laundryparts.com/sunshop/index.php?action=category&id=bestsellers
I have a Kenmore 665 about 3 years old Over the last couple months the touch pads have stopped working and I am now down to one control the water miser! Do I need a new control pad and is that easy to install ? Thank you for any sudgetstions KC
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