My Soleus Dehumidifer is not dehumidifying

Push a wire up the hose or use low pressure compressed air , it may be clogged

based on the price a new one will be cheaper than having it repaired

Code eh indicates that the humidity sensor is malfunctioning.

A heat pump is an air conditioner that reverses its refrigerant flow. In the cooling mode, the evaporator is cold to the room and its condenser is hot. In the heating mode, a valve reverses the refrigerant flow and makes the evaporator warm and the condenser cold.

I am also an air conditioning tech, with same problem and same soleus dehumidifier problem. you must remove the plug and install the drain line hose adapter. Hose must lay flat and have no "hills" for water to drain. With this done pull your drain pan out and set aside. look under right side facing the dehumidifier and you will see a small spout. Has a lip like a little tea pot. Plug that spout. I used a foam ear plug used in work shops. Now give the front of dehumidifier a slight rise on front wheels about the thickness of a pies of cardboard 1/8 to 3/16 of an inch. Now put drain pan back in an start up. The problem is the drain pan was made with very little differance in pitch between the the hose drain and the bucket drain. Remember to check your drain hose periodically and the air filter also. Good luck

Hi,

The most common cause of frost and ice buildup on a dehumidifier is because the unit is operating in temperatures that are too cold. Many dehumidifiers are not equipped to run at temperatures below 65 degrees Fahrenheit.
To fix this problem, Position the dehumidifier in an area where there is at least one foot of clearance around the unit in order to allow for proper air circulation during its operation. Close all windows, doors and other outside openings to make sure your unit isn't attempting to remove moisture from areas outside of the immediate room. Determine the temperature of the room by checking a nearby thermostat or by using a hand-held thermometer.

Check the filter for dirt and buildup. Unplug the unit from the electrical source and check the filter by opening the filter compartment. If the filter is dirty, it will restrict airflow through the unit and lead to freezing. Soleus recommends lightly vacuuming the surface of the filter to remove dirt. The filter also can be washed in warm water if it is extremely dirty. Once clean, place the filter back in its compartment. Allow for the ice to melt and then restart your dehumidifier.

Hi, Usually if it is low it will start to freeze up but if you have a freeze control unit then the compressor just won't run much...
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Hi,
There are many reasons for a dehumidifier to not work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier.

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101

[email protected]

if you can verify that the compressor motor is actually turning, then the problem is either a freon leak or a worn out compressor. if it is not turning, then the problem is either a damaged motor or motor is not getting voltage--need testing with meter to determine why. cheaper in long run to buy a new unit if bad compressor or motor or freon fill, but a fill may be only temporary if leak persists.