DVD Drive not working properly

You can download the device drivers for your model laptop from the Toshiba WEB site from their download page. Make sure you enter the model of your laptop so you can get the correct drivers. Please click on this link: - http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp

Enter setup, set it to use legacy mode for USB devices, and move USB to before the HD so it's seen beforehand on the bot menu. F12 will sometimes let you choose the USB device to boot from, but Setup needs to see the device first.

Hi

Thak you for yor query

To ensure the CD/DVD is clean please try booting from a known working PC, from what you are describing it may not be your CD drive

If the same thing happnes on another PC then it is the CD/DVD that is faulty, however if it works, then you can try to hook up a external drive, the laptop may defualt to it after trying all the other options i.e. CD rom drive, HDD etc

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I had similar problem on a Toshiba Satellite A30 laptop, I simply had to reconnect DVD drive. It usually loosing it's connection with motherboard and drive is visible in My Computer but it doesn't recognize any discs. If reconnection does not solve your issue you may try to update your DVD firmware and if it won't help replace DVD drive. Good Luck!

You have to find all of the drivers off of the Microsoft site, specifically under Windows 7 beta..since it is a beta version there may be no drivers available..

Good Luck

It might be an operating system problem, something in the registry.
If you use windows, update to the last service pack to fix the registry, and install the DVD driver before mounting it
if you use vista try to download the driver before installing the DVD. Still many devices does not work with vista.
Thanks for using fixya…good luck and don’t forget to rate this…
cheers

You can try uninstalling the drive in the device manager and letting windows reinstall the device. If that doesn't do it, try to boot from the drive with a Windows CD. If it does boot it is more than likely a Windows issue. If not then you may need to replace the drive. I am guessing it is still under warranty so call the manufacturer and check warranty status. If you do have to have it replaced I would suggest backing up your data as they don't guarantee your data will be safe and they may exchange your machine.

Cheers

I removed the hard disk and then that way the system recognized the CD drive with the Windows installation CD inserted.

When the installation wizard started, I inserted the hard disk on its place and then it could be formatted and the windows and drivers installation ended successfully.

The odd part is that the M45-S355 shuts down after five to ten minutes of use. It does not happen in safe mode. Should this have to be with the processor´s fan?

Thank you.

Victor.

www.toshiba.com has those..by model number

TRY CLEANING LASER LENS with canned air & IF THIS DOESNT HELP RESTORE COMPUTER WITH RESTORE DISC THAT CAME WITH SYSTEM AFTER THAT IF NO DIFFERENT RESULTS I SUPECT THE CD/DVD ROM DRIVE IS BAD