AT&T 1717 Digital Answering Machine Logo
Posted on Jan 29, 2008
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Recover deleted messages

I have an AT&T 1715 digital answering machine, on which the owner has recorded the voices of his kids over the years. Someone has accidentally pushed the delete button. According to AT&T, the last 10 messages are retained in memory. I am looking for a key sequence or other means to get the machine to play these messages.

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  • joerg33 Jan 29, 2008

    The manual does not address this issue.

  • joerg33 Jan 29, 2008

    I have already tried a data recovery outfit, and they can not handle it, because they don't have file format information.

  • joerg33 Jan 29, 2008

    The deletion occurred a while ago, and the unit does not have a standard keypad.

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Anonymous

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  • Posted on Jan 29, 2008
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Hi,

Try this out:

If you delete a message by mistake, you can recover it, as long as you do so before exiting your mailbox. Press * one keypress at a time until you hear the main menu for your subscriber mailbox. Then press 7 to recover deleted messages. Follow the commands to locate the message you want to keep.

Goodluck,
Don't forget to rate me as fixya..

  • Anonymous Jan 29, 2008

    You can download the manual of it from here

    It is in pdf format you need adobe acrobat reader for it.



    If u dont have it thn first download that form here n thn download the manual

  • Anonymous Jan 29, 2008

    you can also call up the customer care at 1-800-222-3111.

    And im still trying to find out the sol. to ur problem..

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Dean Joly

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  • Posted on Jan 29, 2008
Dean Joly
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There's nothing in the manual about recovering deleted messages. And it does state that deleting messages is permanent. After some intensive googling I couldn't find a solution for you. I think you may be out of luck. The only thing that comes to mind is if you rip the flash memory chip out and get a data recovery agency to read it for you, will be pricey! and you may not be able to read the files with anything, might be proprietary.

  • Dean Joly
    Dean Joly Jan 29, 2008

    I'm afraid that there probably nothing that can be done then. I've looked at other manuals for AT&T machines and they don't have anything, these machines are not meant to be used as data stores and are not very robust.

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  • Posted on Jan 29, 2008
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