Dirty Water in water softner tank

What worked for me is - put some water into the dirty water tank before you run it. My experience was, if I ran the machine with an empty dirty water tank, it stayed empty and didn't pull in any dirty water. If I put a little water in it beforehand, it helped seal the suction and get the thing started. Hope this helps!

Slow way customer service/fast utube/google

Normally a washer does not cause a staining problem, but If something inside the washer has rusted, it could. I would check your water tank. Drain water from the drain cock at the bottom of the tank, and see how dirty it is. If it is dirty, you need to drain the water until it is almost clear.

the salt water is what removes the calcium and lime from the other tank containing the compound zeolite that does the actual softning of the water the salt tank should have water in it drain some out pour in salt

What is the model number of your unit?

Salt bridging can occur in any water softener "salt tank". A salt bridge occurs when a hard crust of salt develops across the salt tank when the salt wicks up moisture. The salt does not fall down in the salt tank in between regenerations and a "bridge" occurs. It may look like the salt tank is full but there will be a hollow area at the bottom of the salt tank and not enough salt to develop the proper brine for regeneration of softener. This generally happens when the salt tank is a least 1/2 full of salt. If the system has a separate salt tank, shaking the tank will break the bridge usually. Gently poking a stick at the bridge can break it up also but can damage the salt grid if you poke the stick too far down in the salt tank. Certain salts, such as pellet salt are highly prone to this problem. Using Dura Cube, Hardi Cube or Solar salt will greatly reduce the chance of bridging. Any time a salt bridge occurs it will take 3 regenerations of the water softener (in 24 hrs), after fixing it, to regain the reserve capacity and totally soft water.
RJ

The softener is not drawing brine during the regeneration cycle. The eductor assembly may be plugged or you may have a bad seal internally. It will keep filling the salt tank if the float assembly is not working properly also causing the salt tank to overflow.
RJ

If the water level in the salt tank is abnormally high (there should only be about 10-12" of water in tank) any salt added will be quickly dissolved and used during regeneration. Also make sure the system is not stuck in regeneration.
RJ

the unit number one needs to be reprogrammed by a professional only it is tricky and ck the motor in the unit this controls the valves turning and water direction control.

Fill the dirty water tank with hot water and giving the tank a good shake then pour the water out. Continue to do this until the water coming out of the dirty side of the tank is clean.