Im mad....my handles melt off... I think they should have recalled them, I was carry it by the handles when they fell off becouse it got hot.. I had it on low for about 4 hours and I drop my food that was in it all day... noot happy... Help....email [email protected]
SOURCE: Rival sce500 5qt. slow cooker
My friend had the same problem and she called this number 1-888-777-0773 to report it and request a replacement and they were able to help. She did ask however why this has not been recalled and he said it is because she was the first one to report this problem.
SOURCE: i HAVE AN ULTREX 8QT. SLOW COOKER 9QT, ROASTER.
Innova, Inc.
P 800-767-5160
F 913-541-8561
[email protected]
Ultrex Slowster 8 qt slow cooker 9 qt roaster Model 08393
SOURCE: The crock insert of the KSC700 keeps cracking.
I would suggest calling Kitchenaid Customer Service. This may be an indication that the heating element is simply getting too hot, causing the ceramic insert to fracture.
I would suggest calling Kitchenaid Customer Service. They may replace the entire appliance for you under the 1 Year manufacturer's warranty.
Their toll free phone number is 1-800-541-6390.
SOURCE: The crock insert for the KSC700 has cracked--I
Call Kitchenaid Customer Service. Under warranty, they will send a new insert out to you. They may even send a new insert out regardless of warranty for customer satisfaction. At the very worst, they will offer you a discounted pricing on a replacement insert. Their toll-free telephone number is:
1.800.541.6390
SOURCE: Need replacement insert for the Rival SC7600 6-Quart slow cooker
I broke the insert on my slow cooker, i need a new insert, where I find it ?
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