My dishwasher is not washing properly or rinsing properly and at times does not drain properly. We have had the "Sears Expert" in twice and they say that it is our problem because the hose from the dishwasher to the sink is kinking and therefore the dishwasher is not washing and rinsing properly. We have been paying extended warranty for a number of years and they will not fix it. I have checked and double checked while the dishwasher is running and rinsing and emptying and it is not a "kink" in our hose. Do you know what the problem might be so I can call Sears and get the "expert" back in to fix it? Thanks Lana
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert who has written 20 answers of more than 400 characters.
An expert who has answered 20 questions.
Re: Kenmore Dishwashing not working properly.
First off check to see if the drain hose is clogged where it meets the sink drain. 9x out of 10 this is the problem. Then remove the grate cover for the drain under the bottom rack at the back of the unit and check for lost utensils, broken glass, food residue, etc... If these are fine, then it sounds like a clog in the drain line at the water pump or a possible problem with the water pump, as long as it IS cycling right and there are no missed steps along the way (i.e. the last drain cycle before the rinse doesn't kick in and therefor uses the wash water as rinse water). The water pump is under the unit, so you will have to pull it out of it's hole. Remove the bottom panel under the door, remove the box cover on either the right or left hand side AFTER YOU FLIP THE BREAKER FOR IT and remove the wirenuts and free the line from the unit, and turn off water valve under the sink and unhook from the solenoid valve under the unit, and finally remove the drain again from the sink. Pull out of hole by finagling and sheer willpower LOL making sure you stop every once in a while to feed the drain hose back through the hole in your cabinet. You will have to split (take apart) the case of the water pump after you remove it from the unit and check the impeller for wear and to make sure it creates a good seal against housing and make sure the diverter engages properly and diverts water to the specified port (wash or drain) in the correct cycle. You may have to use an old extension cord, cut off the receptacle and hook up wires so you can work this outside. Should cure up any problem. Hope this helps.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
One the water in the bottom of the machine is more than likely becuase it is not draining properly reason? Thenpump or drain pipe could be blocked or the filter or outlet at the bottom of the unit is clogged with food,Two are you useing dishwasher powder or blocks and not dishwashing liquide,three chech the wash arem holes are not clogged with food all holes must be open if two or so clogged it will spin the arm but will not wash properly and naturally will not rinse properly they must aslo be clean.Last make sure the machine is heating the water and not trying wash cold do this by stopping the machine mid cycle and open the door is there steam if so cool leave it to finnish the wash so clean filter ,wash arms,drain pipe blow into it and see if ant food particals appear in the machine, Hope this helps
Make sure you run water in your sink until it is hot before you start the dishwasher. On the newer dishwashers they will fill and drain until the water is hot enough so it takes longer if it starts with cold water. Normal time for a basic wash could take about 45 min.