Question about Kenmore Elite 45986 Front Load Washer
Washer 1 year old - recently moved to new house. Everything works fine, but now the liquid softener dispenser will not empty. The bleach and washing detergent compartments empty but not the softener. I have tried cleaning all the compartments, making sure all holes are clear. Also ran the Sanitary cycle with all bleach and still only the softener compartment did not empty. Any suggestions
Remove dispenser tray and spary top of the dispencer tray area (in washer) with vinegar. Take a toothbrush and soak it with vinegar as well. Scrub the top part of the inside cabin area where the dispenser tray sits. Then take a toothpick and stick inside each of the holes that sit over the fabric softner side. Remove any mold from those holes. Spray again with vinegar and scrub with toothbrush again. Take a washcloth and wipe clean. Put the dispenser tray back in place. Once you have removed the mold run the "rinse/spin" cycle. Water should shoot out of those holes now and into your fabric softener which will flow into your washer now.
Posted on Dec 26, 2012
I'm sure you heard a small motor running from time to time during a cycle. That moves an "arm" which sends water to the different chambers during a cycle. Fabric softener is dispensed when water goes to that chamber and dilutes the fabric softener. That chamber then empties by a siphoning action.
If you want to narrow down the problem a little to help trouble shoot -- put some wet rags in and run the Rinse and Spin cycle with some fabric softener. If the softener is not dispensed, then you know that the water isn't being sent to that chamber properly.
If you are intrepid enough to take the top off your washer, do that and see if the arm appears to be moving during a normal cycle. Maybe the arm got dislodged or broken during the move.
If water isn't being diverted properly, I think this calls for a real repair person.
Posted on Feb 05, 2008
Everytime we wash in cold, even with fabric softener, if the clothes stay in washer for more than 5 minutes after the cycle is done, the clothes smell horrible.
Posted on Apr 17, 2008
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Hello - There are several things that could cause the fabric softener to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is fabric softener? If it is fabric softener, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the fabric softener dispenser with water. The fabric softener dispenser fills while the washer is filling for the rinse cycle.
When the washer begins to fill for the rinse cycle, the fabric softener solenoid is energized and water flows into the fabric softener dispenser cup. When the cup is full the water siphons out and softener and water flow into the tub.
If the liquid in the fabric softener dispenser is pure softener you may need a technician to diagnose and repair the problem. The voltage will have to be tested to the softener solenoid and a volt meter is required.
If the liquid in the fabric softener dispenser is water you probably need to clean the dispenser cup. **** will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the softener and overflow the dispenser cup and run into the tub. The instructions for cleaning the dispenser should be located on page 43 of the use and care guide that came with the washer.
If you don't have the use and care guide these instructions will help. Open the dispenser until it stops. In the left rear corner of the dispenser, there is a release that is labeled push. Press down on the push area and you can slide the dispenser drawer out.
Remove the insert from the bleach and fabric softener compartments. Clean the bottom of the insert and the bleach and fabric softener compartments. Reinstall the insert and put the drawer back inside the washer.
To test the siphon action slowly pour water into the fabric softener compartment. When the water level goes above the maximum line stop pouring. The water should all drain out.
Hope this information proves to be helpful however if it is ineffective please contact a professional to move forward accurately.
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