WE have had this problem before. Put something too large in the bottom drawer and it causes the seal to not disengage and it is almost impossible to open. Last 2 times we had repairman and all he did was reset it. I have searched this site but can not find how ro reset the bottom drawer lid to retract. Please help!!!!!
I have the manual for your model here what are you asking ?? is there a fault you want to reset?? if so what is it on the display?/ I dont know what you mean by>> " he reset it" reset what the drawer ? [please be as clear as possiable..If you are mech incline i can email you the manual
HERE IS SOME MORE INFO THAT MIGHT HELP
Tub Home Sensor
A tub home sensor is used to determine when the tub is closed and it is safe to start a cycle. The tub home sensor
consists of an inferred LED (sender) and an inferred transistor (receiver) mounted on the circuit board in the
controller. Inferred light is transmitted from the LED through an optical light pipe to the right hand side of the tub. The
inferred receiving transistor also has an optical light pipe leading from it out to the side of the tub. When the tub is
closed the two light pipes are optically connected via a prism mounted in the trim on the side of the chassis.
To enter this setup mode, press Power, then hold the Eco touch switch and KeyLock button simultaneously for 5
seconds ensuring that Eco is pushed first. Once the setup mode is entered a beep is emitted and the LCD displays
the letters rA. By pushing the Start/Pause button you can scroll through and change the following options:-
Rinse Aid Setup (rA)
Water Supply Hardness Setup (hd)
Auto Power Option (AP)
End of Cycle Beeps (EC)
Closed Drawer Option (Ld).
Clean/Dirty Dish Symbol (dS)
Dry Enhancement Option (LH)
4.1.6 Closed Drawer Option (Ld)
The Closed Drawer Option can be turned on or off using the Keylock button. If the Scrubbing Brush is showing on
the LCD then the Closed Drawer Option is selected and it will keep the DishDrawer locked at all times by bringing
the lid down. When this mode is selected the customer needs to push the power button to lift the lid whenever they
want to open the drawer. When they close the drawer again the lid comes down automatically after 30 seconds and
locks the tub. If the Scrubbing Brush is not showing then the Closed Drawer Option is deactivated.
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Also you could try resetting the software in each drawer.this is done by holding down the lock button till it beeps,then repeating till it beeps again.
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I read the manual on line and I did not see a way to reset. What I mean by the repair rep "reset" was that he held down 1 or 2 buttons and some codes came up and one of those codes, what I would say, reset the bottom drawer sealing lid by retracting it. Best I can describe is that the last time I ran the bottom drawer, something too large did not allow the bottom drawer's sealing lid close all the way, but it did not leak water. But when that cycle was over, it was almost impossible to open the drawer, much like it was off the track or something. So when it happened last time, it took him but a few minutes to "reset" the closing lid. There is nothing on the display, it is normal.
This worked. Initially it did not get it, but cutting power source coupled with this worked. You could immediately hear the lid raise back up. Thank you!!!!!
I am having the same problem -- except with the top drawer. It just finishing a clean cycle, and now the drawer is very hard to open, the top lid did not retract. It happened a few months ago, the repairman fixed in about 30 seconds, by hitting some buttons. Anyone know how to fix/reset?
My bottom drawer will not open. This hapened in the past and I call the tech support number and they told me a sequence of key codes to push and it opened right up.
However, I forgot what they were. Called the same number for help and was told they had no idea what I was talking about and there was no way to open by pushing buttons.
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