I am trying to get my son set up with Xbox Live using the wireless network adapter. I have tried to configure using the automatic setting and also the manual inputting of the IP address. It will not work with either. It keeps saying that it cant get an IP address from my router or modem. Any suggestions?

Xbox game consoles can be connected <span style="text-decoration: underline;"></span> to a router<a href="http://compnetworking.about.com/cs/routers/g/bldef_router.htm"></a> for wireless access to the Internet and Xbox Live. Follow these instructions to set up the Xbox or Xbox 360 connections to a wireless home network.<br /><br /> <ol> <li>Connect the appropriate wireless network adapter<a href="http://compnetworking.about.com/od/hardwarenetworkgear/g/bldef_adapter.htm"></a> to the console. On the Xbox, a Wi-Fi adapter that connects to the Ethernet sometimes also called a wireless network bridge must be used. Alternatively, the Xbox 360 is also designed to work with certain Wi-Fi <i>game adapters</i> that connect to a USB port.<br /><br /></li> <li>Turn on the console and navigate to the wireless settings screen. On the Xbox, the menu path is "Settings -&gt; Network Settings -&gt; Advanced -&gt; Wireless -&gt; Settings" On the Xbox 360, the menu path is "System -&gt; Network Settings -&gt; Edit Settings."<br /><br /></li> <li>Set the SSID (network name) on the Xbox to match that of the wireless router. If your wireless router has enabled SSID broadcast, the SSID name should appear pre-selected on the Xbox display. Otherwise, select the "Specify Unlisted Network" option and enter the SSID there.<br /><br /></li> <li>Specify "Infrastructure" as the Network Mode. (Infrastructure is the mode used by wireless routers.)<br /><br /></li> <li>Set the Security Type to match that of the wireless router. If your router uses WPA encryption and the type of adapter connected to the Xbox does not support WPA, you will need to change your router settings to use WEP encryption instead. Note that the standard MS Xbox Adapter supports WPA while the standard Microsoft Xbox Wireless Adapter (MN-740) only supports WEP.<br /></li> <li>Save your settings and verify the network is functional.<br /><br /> On the Xbox, the Wireless Status screen displays whether a connection has successfully been made with the wireless router, and the Connect Status screen displays whether a connection has successfully been made through the Internet to Xbox Live.<br /><br /> On the Xbox 360, use the "Test Xbox Live Connection" option instead.</li></ol> Tips: <ol> <li>Even when your wireless connection between the Xbox and the router is working perfectly, you may still experience difficulty connecting to Xbox Live. These issues can be caused by the quality of your Internet connection or the firewall and Network Address Translation (NAT) settings of your wireless router. Additional troubleshooting may be required in these areas to achieve reliable Xbox Live connections.</li></ol><span style="font-weight: bold;">Troubleshooting</span><br /><br /> The built-in diagnostic of the Xbox can help with any falure.Navigate to the <i>System</i> area of the Xbox Dashboard, select the <i>Network Settings</i> menu option, then select <i>Test Xbox Live Connection</i> to run the test at any time. If the Xbox 360 built-in network diagnostic fails with the following message: <br /> <ul><i>Technical configuration error. Please contact Xbox Customer Support.</i></ul> This indicates a network issue requiring further investigation. The Xbox 360 network diagnostic contains the following tests run in the order listed below. Steps for troubleshooting Xbox 360 connectivity issues depend on which test reports the failure. <br />If you have an original Xbox 360 console, you need to attach an Xbox 360 Wireless Networking Adapter before you can connect your console to a wireless network.<br /> <b>Note</b> You can use an Xbox 360 Wireless Networking Adapter with the Xbox 360 S console. If your wireless router is not near your console, you may get a better wireless signal by using a wireless networking adapter. When you connect an Xbox 360 Wireless Networking Adapter to an Xbox 360 S console, the console will automatically use the wireless adapter instead of the built-in Wi-Fi.<br /> If you have an original Xbox 360 console, you need to attach an Xbox 360 Wireless Networking Adapter before you can connect your console to a wireless network.<br /><br /> Step 1: Attach an Xbox 360 Wireless Networking Adapter to the back of your Xbox 360 console.<br /> Step 2: If a network cable is plugged into the back of your console, unplug it. Step 3: Check the light on the Xbox 360 Wireless Networking Adapter.<br /> If you're using the black adapter with two antennas:<br /> <ul> <li><b>No light:</b> The adapter is not receiving power. Unplug the USB connector, and plug it in again. Still no light? Try plugging the adapter into a USB port on the front of the console.</li> <li><b>Green:</b> The adapter is connected to a wireless router, gateway, or access point.</li> <li><b>Flashing green:</b> The adapter is attempting to connect to a wireless network.</li> <li><b>Red:</b> The adapter is not recognized. Try plugging the adapter into a USB port on the front of your console. </li> <li><b>Flashing red:</b> There is a problem. The adapter might be experiencing a hardware failure.</li></ul><br /> Configure your wireless settings Go to <b>My Xbox,</b> and then select <b>System Settings</b>. <br />Select <b>Network Settings.<br /></b>Select <b>Configure Network</b>.<br /> <ol> <li>On the <b>Basic Settings</b> tab, select <b>Wireless Mode</b>. <br /> <b>Note</b> If Wireless Mode is still not available, there might be a problem with your hardware. <br /></li> <li>Select <b>Scan for Networks</b>. </li> <li>Select your wireless network name. <br /><br />If your wireless network is not listed, try either of the following:<br /> <ol> <li>Try improve the router signal by moving the router position.If you are not broadcasting your wireless network name, select <b>Specify Unlisted Network</b>, and enter your wireless network name and security type. </li></ol></li><br /> <li>Enter your wireless network password, and then select <b>Done</b>.</li> <li>Press the <b>B</b> button on your controller, and then select <b>Test Xbox LIVE Connection</b>. If you successfully connect to Xbox LIVE, you'll see this screen:Choose <b>Yes</b> when you are prompted to update the console software. <br /></li></ol>

Overview

If you connected to Xbox LIVE after October 28, 2009, a software update was installed on your Xbox 360 console to support the Xbox 360 Wireless N Networking Adapter. If the update was installed on your console, all you need to do is to configure the wireless settings. To learn how to do this, please see the following article:
908877 (http://support.microsoft.com/kb/908877/ ) How to configure wireless settings on your Xbox 360 console
If you have not connected to Xbox LIVE since October 28, 2009, you will need to use the installation disc included with your Xbox 360 Wireless N Networking Adaptor to install software on your Xbox 360 console.

To install the software for a Wireless N Networking Adapter

1. If an Xbox 360 Wireless N Networking Adapter is plugged in to your console, unplug it.

2. Insert the installation disc included with the Xbox 360 Wireless N Networking Adaptor into your Xbox 360 console.

3. Turn off the console.

4. Turn the console back on.

The software update should start automatically. If the update does not start automatically, the software might already be installed.

Note If you receive a mixed media error message, please see the section titled "Mixed media error message" below.
5. When you are prompted to install the software, select Yes, update now.

6. If a network cable is plugged in to the back of your console, unplug it.

7. Once the installation is complete, plug the Xbox 360 Wireless N Networking Adaptor into the USB port on the back of your console.

For information about attaching and configuring your wireless adapter, please see the following article: 908877 (http://support.microsoft.com/kb/908877/ ) How to configure wireless settings on your Xbox 360 console

8. Remove the installation disc from the disc drive.

9. Turn off your console, and then turn it on again.

Mixed media error message

If you receive a mixed media error message, auto-play might be turned off. Here’s how to turn it on:

1. On your console, go to My Xbox, and then select System Settings.

2. Select Console Settings.

3. Select Auto-Play.

4. Select Enable.5. Repeat the steps for installing the wireless adapter (above).
Next step:

For information about how to configure the wireless settings on your console, please see the following article: 908877 (http://support.microsoft.com/kb/908877/ ) How to configure wireless settings on your Xbox 360 consoleDo not try to repair the wireless networking adapter.

Do not take your Xbox 360 console or accessories to a retailer for repair or service unless an Xbox support agent instructs you to do this.

Do not try to disassemble, service, or modify the Xbox 360 console, the power supply, or any accessories. If you do this, you might put yourself at risk of serious injury or death from electric shock or fire. For your own safety, such actions will void your warranty.