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Dell optiplex 110 sys does not find the sansa view player
Sansa works fine on another computer. When changed to my Dell, it does not show up at all. No usb storage divice is listed. Tried trouble shooting with the help file, by uninstalling the usb drivers, using safe mode. still no luck. Meanwhile, the Dell sys finds my 60gig extenal HD just fine, even if I disconnect, and reconnect it....... Any ideas?
Dell system is running win2000 OS, and media player 10 ( although the version of media player is non-consequential, as I was trying to retrieve photos from the Sansa ). Problem was solved by uninstalling the drivers for the external drive, reseting the factory settings in the Sansa's menu, and then hooking the Sansa into the same USB port that the external drive had been using. Afterwards, I had to reinstall the external drive again.Dell system is running win2000 OS, and media player 10 ( although the version of media player is non-consequential, as I was trying to retrieve photos from the Sansa ). Problem was solved by uninstalling the drivers for the external drive, reseting the factory settings in the Sansa's menu, and then hooking the Sansa into the same USB port that the external drive had been using. Afterwards, I had to reinstall the external drive again.
To troubleshoot that problem you are having I would need to collect some additional information from you...What operating system do you have? What version of windows media player are you running?To troubleshoot that problem you are having I would need to collect some additional information from you...What operating system do you have? What version of windows media player are you running?
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Re: Dell optiplex 110 sys does not find the sansa view...
I have almost read hundreds of topics regarding with the sansa view and on a dell computer, it will not recognize the device... i also have talked with the reps at sandisk and they have no explanation as to why the view is not detected on a dell computer. I think it has to do something with the dell computer will contact dell and see what answer they can provide. BTW im running on Vista SP1 , Optiplex 758 and running on a 512mb. :D
Re: Dell optiplex 110 sys does not find the sansa view...
I have recently connected to a Sansa device. The device had to be powered on before it would be detected as a drive. Also it had a hold feature which suspended any I/O. Alternately, the Dell may not have all the usb ports connected to the motherboard. I suggest you plug the Sansa device into the same usb you were connecting the external drive. Beyond this, more information required. I hope it helps. Good Luck.
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Does the charging sign show up? It could be a bad cable. Also make sure you have the right software You can get it here at: http://www.sandisk.com/sansa Go to Support\product support\sansa view\ thenlook in the right column
Try it with different usb ports as well. Go to Device Manager and look for "?'s" or "!'s"
I still haven't figured out what happened when it froze, but I solved the other problem... I just switched the options to "show hidden icons" for some reason those four folders were shown as hidden.
We had the same problem with Windows XP. We found some help on the Sandisk web site. On the device go to the Settings menu, then USB. We changed from AutoDetect to MSC mode and everything is working again. Our computer saw all of the songs on our computer fine. Some of the old songs on the Sansa didn't show up on the detect list in Windows Media Player, but they were still on the device.
I jsut purchased an 8GB sansa view mp3 and I downloaded it like I was suppose to and it does not work in Rhapsody at all, also in the windows media player it shows that the device was installed correctly but it still doesn't work and I still can't sync my songs to it. The sansa icon won't even show up
Hi, When i connect my sansa e200 mp3 player with my computer..it showing CONNECTED on the mp3 player screen, but does not show any disk drive in my computer. No problem with computer, my pen drive is working fine with it. can someone help?
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first.On most models, restart is done by holding the power button in for 15 seconds or longer.Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced. Download the Sansa Recovery Tool from the Sansa website. Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything. Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp If these fail, then: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version). You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer. -Tha Mp3 Doctor
Dell system is running win2000 OS, and media player 10 ( although the version of media player is non-consequential, as I was trying to retrieve photos from the Sansa ). Problem was solved by uninstalling the drivers for the external drive, reseting the factory settings in the Sansa's menu, and then hooking the Sansa into the same USB port that the external drive had been using. Afterwards, I had to reinstall the external drive again.
yes worked on my acer computer but won't work on my dell won't connect
To troubleshoot that problem you are having I would need to collect some additional information from you...What operating system do you have? What version of windows media player are you running?
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