SanDisk Sansa View 8GB MP3 Player - Black Logo

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Question about SanDisk Sansa View 8GB MP3 Player - Black

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Unable to recognize

I have windows media player 10. at first, the computer recognized it. then i downloaded wmp 11 and it still didn't work. so i rolled back to wmp10 and now its not synchrozing

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Jean Sintulaire

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What i would recommend you to do is to uninstall the device and reinstall it back...tou uninstall it...assuming that you are running windows xp...click on start, right click on my computer and go to properties..you should have your system properties open then click under hardware then device manager...look for the sansa device..it usually located under portable device..if its not showing there i would recommend you to look for under disk drives and see if its there..right click on the device and click on uninstall...after you unintall it unplug your device from the computer and check to usb mode..it has to be under MTP mode or auto....after you check the mode open up your windows media player click on tools, options and click under privacy...clear the history and caches...after you finish you can plug the device on the back of the computer not the front then windows should recongnize it and it should work properly..if that doesnt solve the problems upgrade your windows media player to 11 even though you have done that already..let me know the outcome...

Posted on Jan 27, 2008

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When it the zen is turned on it says firmware

Had the same problem and nearly went nuts trying to fix it. Here's what I did:

1. Uninstall all creative driver & creative software.
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3. Uninstalled Windows Media Player 11 Runtime and restarted PC.
4. Downloaded and Installed the latest free version of Winamp from http://www.winamp.com
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Computer wont recognize it,need media player 10 or 11 download

Windows Media Player 10 Can Be Downloaded Here
http://www.microsoft.com/windows/windowsmedia/player/10/default.aspx

And 11 Can Be Downloaded Here
http://www.microsoft.com/windows/windowsmedia/player/11/default.aspx

Im Not Sure Where To Get The Manual But I Own This So Any Questions You Have Shoot.


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Confused!!!!

there might still be hope. If you downloaded firmware version 2.11.01 it will not be recognized by creative organizer; you will need to install plugins to make creative organizer recognize it again. Go to www.creative.com/support --> downloads and follow the links to download the plugins. There are 1 or 2 to download. Do you have windows media player 10? If so then the zen should be recognized in wmp 10 and you can download songs that way. If you have windows media player 11, you will need to roll back to windows media player 10 for it to be recognized. NOTE: if you don't use windows media player to sync songs, then just ignore everything I said about it.
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