Question about HP OfficeJet k60xi InkJet Printer

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K60xi won"t align cartridges

I recently replaced the color ink cartidge (hp 78) on my K60xi all-in-one. I can't get the unit to align the catridges. What can I do?

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  • Anonymous Feb 16, 2008

    doesn't recongnize color ink cartridge

  • Anonymous Feb 28, 2008

    I have the same problem.

    I have changed the cartridges for my printer and now I keep getting the "the cartridges needs to be aligned", I run the alignment options and the printer comes back with the same error.

  • Anonymous Mar 11, 2008

    Error incorrect color cartridge, but correct cartridge in

  • winbob May 03, 2008

    I just bought replacement carts from Office Depot (their Brand) and got the same error repeatedly. I used a paper towel to blot and check ink flow of each. The black was fine, but the color wasn't. I continued to blot until there was ink flow of all three colors...then mounted and "Aligned" worked.

    I guess sometimes even new carts are clogged from the git-go?

  • tj_kirkland Sep 09, 2008

    I recently replaced the color ink cartidge (hp 78) on my K60xi all-in-one. I can't get the unit to align the catridges. What can I do?



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What are going to do is just fix thee color ink cartridge of your printer......

Posted on Jan 26, 2008


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Printer says cartridge is out of ink but is practically new and hardly been used

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in order to get alignment you need to have ink
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like this

If I help you pls vote me

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It must be your ruined catridge. Some times the wire connections are burned at the side of the catridge and you must thaw away it and buy a new color catridge.

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Replace the old ink cartridge.
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Empty cartidge status is related to the refilled catridges.

Please do not use any refilled cartriges in the above printer.

There is a chance of leakage of ink as a result the entire printer will not work properly.

Buy genuine HP Catridges and install the same in the printer.

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Then insert cartridges back to the All-In-One make sure you do not touch the metal contacts, close the access door and plug the power cable diretly to a wall outlet with out a surg protector and then plug it back to the All-In-One and check.

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Try disconnecting the power. If you've removed and checked your color cartridge and it looks fine, the problem is most likely a defective cartridge. Cartridges can be defective right out of the box, or they can fail if they haven't been used for a while. Replacing the color cartridge should solve your problem.

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1 Answer

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Please check the link bellow to complete the alignment process:

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Plese try the steps in the bellow mentioned link:

And always make sure we do not use refilled ink cartridges.
HP Printers are designed in such a way that it will not detect the refilled ink catridges or non-HP ink catridges, that is why HP if you guys know HP Generates its most of its Revenue by selling Cartridges, and also they are reliable, value for our money and trouble free thats because they are manufactured under six sigma quality.

Make sure to take out both the ink cartridges, unplug the power cable directly from All-In-One when there is still power in unit and unplug it also from the wall outlet, wait for atleast 1min, before reconnecting (but before reconnecting make sure to clean the metal contacts not the nozile where the ink comes out with a lint free cloth and little drinking water, only moistened and clean all the metal contacts with the same and make sure the contacts are not wet before inserting the cartidges back and do not touch the metal contacts) then insert the power cable directly to a wall outlet without a surg protector and then connect it back to the All-In-One and then allign.

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