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Posted on Dec 26, 2009
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When I try to install my ebooks library for reader it says to check my internet connection, which is fine!!! it will not finish the installation.

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  • Posted on Feb 09, 2010
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If attempting to connect to the Reader (eBook) Store by Sony on a computer that is connected to a network through a proxy server, contact your IT support specialist for assistance in configuring your proxy server settings to allow access to the Reader (eBook) Store by Sony. It is not possible to adjust these settings through the Reader (eBook) Library software.

  1. Check your security software settings. Some security settings may not allow the Reader (eBook) Library software to access the Reader (eBook) Store and will need to be adjusted to allow access to the Reader (eBook) Store. Determine if the security software is causing the issue.NOTE: Various different Internet security or parental control software may block access to the Reader (eBook) Store. Some software may request a password to unblock the store site. If a password is requested, enter your password to access the site.
    1. Temporarily disable the security software.
    2. From in the Internet Explorer software, on the menu bar, click Tools , then click Internet Options .
    3. In the Internet Options window, click the General tab
    4. In the Browsing History section, click the Delete... button.
    5. In the Delete Browsing History window, in the Temporary Internet Files area, click the Delete files... button.
    6. In the Delete Files window, click Yes .
    7. Attempt to access the Reader (eBook) Store Web site through the Reader (eBook) Library software.If you are able to access the store with the security software disabled, the security settings will need to be adjusted. If you are still unable to access the store, continue with troubleshooting.
    8. Re-enable the security software.
    NOTE: The steps to adjust the security software settings varies by manufacturer. Consult the help files of the software or contact the manufacturer for assistance. A list of contact information for some popular security software.

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Related Questions:

0helpful
1answer

Is there another way of saving ebooks aside from saving it in a disk?
Yes, there are other ways of saving ebooks aside from saving them to a disk. Some other options include:
  1. Cloud Storage: You can save your ebooks to a cloud storage service like Google Drive, Dropbox, or iCloud.
  2. E-book Reader: If you have an e-book reader like a Kindle or a Nook, you can save your ebooks directly to the device.
  3. Online Libraries: Some online libraries allow you to borrow and read ebooks directly from their website without needing to download and save the files.
  4. Email: You can also email the ebook file to yourself or someone else as an attachment, which can be accessed from any device with email access.
It's important to note that some of these options may require an internet connection to access the ebooks, and they may have limitations in terms of storage space and file format compatibility.
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Feb 14, 2023 • Computers & Internet
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I can not download books from my hometown library to my Alluratek
Most libraries that offer downloadable ebooks for "check out" use a company called Overdrive. Overdrive has strict limitations (usually dictated to them by the publishing companies) about what devices can be used and/or what zip codes can participate in the library's ebook collection. Your best bet is to take the e-reader to the library with your library card and ask the Librarian to check these limitations for you.
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Mar 07, 2012 • Aluratek Libre eBook Reader PRO Black
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SUMMARY: (1) CANNOT OPEN LIBRARY IN THE COMPUTER (2) CANNOT USE LAPTOP AND E-READER. Many moons ago I downloaded the library. Bought also a few books. Everything was fine. This week I bought a new book...
Hi maria_rubin!

You may need to delete some registry folders on you computer, you can check on this link to see the steps:

http://digialreader.freeforums.org/reader-library-will-not-launch-t5.html

Also, the DO NOT DISCONNECT message is normal operation while the reader is connected, to have this message disappear you may need to safely remove hardware on the system tray

Her's some info too:

http://digialreader.freeforums.org/how-do-i-eject-the-reader-reader-says-do-not-disconnect-t11.html

The message that you are not allow to copy the book, you may need to check if you are using the same ebookstore account, if you are using the same, follow these steps:

1. Connect the reader
2. Sign in to you ebook account
3. Click on my account link at the top
4. Click Manage Devices link
5. You will get a message that a new device is detected, click on authorize
6. You will be asked to reauthorize the device

GoodLuck!
eBookBoy
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Jul 20, 2011 • Sony Reader Pocket PRS-300
0helpful
1answer

I'm trying to update the reader software & I end up getting an error each time that it can't found.
Please uninstall the previous version of eBook Library Software before trying to install the new Reader Library Software. Please download the new Reader Library Software from the link: http://ebookstore.sony.com/download/ . Please remember that the included software is not compatible now. So, its required to download the software and to install.
Read full answer
Feb 04, 2010 • Sony Reader Touch PRS-600
8helpful
1answer

I purchased my Sony prs 600 a few hours ago replacing my older Sony reader. I get an error message -474. I cannot download books I have purchased from Sony reader store any suggestions?
The error -474 or -1106 sometimes occurs after an issue with validation or authorization in the Reader (eBook) Library software.

From the Reader (eBook) Store, deauthorize the computer.
Close the Reader (eBook) Library software.
Reopen the Reader (eBook) Library software.
Sign in to the account to authorize the computer again.
Try again to download a book purchased previously from the Reader Store.
If the error still occurs, proceed with the steps below:
Install the Adobe Digital Editions software. Use the installer at http://www.adobe.com/products/digitaleditions.
Setup Assistant will be displayed in the Adobe Digital Editions program.
Click the Authorize button and then the Finished button.
Deauthorize the computer using Adobe Digital Editions
NOTE: Press Ctrl-Shift-D to deauthorize the computer.

Reopen the Reader Library.
Go to the Reader Store and sign in.
You will now be able to download an eBook and transfer it to the Reader device.

Resource 2


If issue persists, deauthorize the computer, then follow the steps below.

Browse to http://www.adobe.com/products/digitaleditions/ and download the software.
please sign in with the Adobe ID and password when prompted .
Now, click on the "Activate" option and close the Adobe Digital Editions Software
Reopen the Reader Library software.
Sign in to the Reader Store.
Try again to download a book purchased previously from the Reader Store.

Please perform the above steps and that should resolve the issue.
Read full answer
Jan 30, 2010 • Sony Reader Touch PRS-600
4helpful
1answer

Computer will not recognize prs600 when you plug it into the usb port. I have used the reader before and downloaded books and now, all of a sudden, the usb port won't recognize the device. The reader is...
When this situation occurs, the Reader will not appear in the left pane of the Reader Library software or the Reader Library may shut down when connecting the Reader to the computer. Follow these steps to resolve this issue.
IMPORTANT: Before starting this or any troubleshooting procedure, verify that the Portable Reader has been updated with the latest firmware version and that the latest version of the Reader (eBook) Library software is installed on the computer. The latest firmware and software is available at the Sony Support Web Site.
NOTE: Because each of these steps represents a possible solution to this issue, open the Reader (eBook) Library software and connect the Reader to the computer after completing each step.
  1. If the reader is not recognized by the library software, close the software, re-open it and then check the connection status again.
  2. Verify that the Reader is turned on and is not locked.
  3. Verify that the Reader battery has an adequate charge.NOTE: If the Reader battery is discharged, allow the battery to charge for at least one hour before attempting to connect the Reader to the Reader (eBook) Library software.
  4. Verify that the USB cable is properly and securely connected to the Reader and the computer.NOTE: The USB cable should be connected directly to the computer. Connecting the Reader using a USB hub or extension cable is not supported.
  5. Verify that the Reader displays the USB connection indicator in the upper-right corner of the screen.
  6. Remove any Memory Stick® media or SD media in the Reader.
  7. Disconnect the Reader from the computer, close the Reader library software and restart the computer.
  8. With the Reader disconnected from the computer, perform a hard reset.
  9. With the Reader connected to the computer, uninstall and reinstall the Sony Reader USB driver.
  10. Install the Reader library software on a different computer and connect the Reader.
The troubleshooting steps listed above should resolve your issue. If you have completed all of the steps and the issue is not resolved, service may be required. Follow the below link to get it serviced: http://eservice.sony.com
Read full answer
Jan 30, 2010 • Sony Reader Touch PRS-600
2helpful
1answer

I have a sony e-reader 505. I tryed to download a book.it gives me error 2027,can you help me,please.
When trying to authorize the computer or the Reader digital book to the Reader Library software, you may get an error such as 2027, 1106, 2029, 2056. Follow this procedure to resolve this issue.

Make sure you the firmware of the Reader digital book is current. Firmware updates are available online through the Drivers & Software link on this page.
Disconnect the Reader digital book from the computer.
Do not unplug the Reader digital book while it is updating.

Close the Reader (eBook) Library software.
Connect the Reader digital book to the computer and turn it on.
Open the Reader (eBook) Library software.
If the error still occurs, proceed with the steps below:

First, please connect the Reader to the Computer.
Then, install the Adobe Digital Editions software. Use the installer at http://www.adobe.com/products/digitaleditions .
Setup Assistant will be displayed in the Adobe Digital Editions program.
Please let me know when you finish installing the Adobe Digital Editions software.
Now, please click the Authorize button and then the Finished button.
Reopen the Reader Library.
Go to the Reader Store and sign in.
You will now be able to download an eBook and transfer it to the Reader device.
Read full answer
Jan 21, 2010 • Sony E-reader Portable E-book MP3 Player
0helpful
1answer

Write protection on j drive - cant install ebook library software
The software supplied with the Reader is not compatible with your Computer. That software is old one. Please download the new software through the link provided below.. http://ebookstore.sony.com/download/
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Dec 30, 2009 • Sony Reader Touch PRS-600
0helpful
1answer

How do I download my new ebook onto my sony ereader? Not the PRS-600 but the PRS-300.
first, download and install the Reader Library Software in the Compouter. download the software frm http://ebookstore.sony.com/download/ . Then, purchase and download the books to the library. Connect the Reader to the Computer. The Reader will be listed at the left pane of the software window. Now, open the library and then drag and drop the book to the Reader.
Read full answer
Dec 28, 2009 • Sony Reader Touch PRS-600
0helpful
1answer

When i try to install my ebook library it says there's an error and that my internet is not connected but i've checked many times and it is connected. i have also tried it on another computer and it still...
I'm trying a download direct on the Sony Website. It's taking ages but it hasn't crashed yet.....
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Dec 25, 2009 • Sony Reader Pocket PRS-300
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