Question about Amana AFD2535DES French Door Refrigerator

2 Answers

Amana Temp Controls Stop Working - Show Dash - Food Spoiled

The controls on our 4 year old Amana stopped working and the food ruined.
The refrigerator and freezer section stopped cooling and the inside
temperature reached 60 degrees by the time we found out refrigerator
had stopped working.

There was no power failure of any kind! Not even for a second!

The refrigerator was on, the lights all worked, the LED display was not
showing numbers. The display instead showed just a dash on each temperature setting.
Also, trying to change the settings did not work. The controls did nothing.
The displays both kept showing a dash. The compressor pump was not coming on.


We lost lots of food.

I unplugged the refrigerator and plugged it back in. The refrigerator
then showed numbers, the pump started, and the controls worked
again. It's like I rebooted the refrigerator's computer. The refrigerator
got cold again, The freezer was back to working.

BUT, is my refrigerator reliable?

I have scheduled a visit from the Amana repair center. We'll see what they have to say.

...............

I called the Amana 800 number Friday night and scheduled a repair visit through them
for Saturday morning. On Saturday morning I got a call from the local repair person;
they do not work on Saturday. That's just great! NOT!!

Posted by on

  • 3 more comments 
  • P C Jan 26, 2008

    Thanks. I'll be sure to let the repair folks know that!

    I got a local appliance repair person to
    help. They are going to call tech service for some
    good answers. They work Saturday's so that's a help.

  • Anonymous Mar 02, 2008

    I have the same problem. This is the third time this has happened in the last 5 days. The digital temperature controls were on ------- No cooling. I turned them back to #7. This is the last Amana product I ever purchase.

  • P C Mar 05, 2008

    I had the board replaced with a newer (improved?)
    board with a newer part number. Perhaps they have
    solved the problem. I kept the old board just in case.

    I also added a power surge protector to the AC plug
    just in case it was a power fluctuation spike that took
    out the board but not a power failure restinng clocks,
    microwave ovens, VCRs etc.

  • pitamail2005 Feb 03, 2009

    I have the exact same problem, right down to the dash on the thermostat display, happen about three times over three years. I have the exact same unit, except in white (AFD2535DEW French Door) The cure was exactly the same - unplug it and plug it back in, and it works fine. I had a tech visit after the first episode and he found nothing. All Amana will tell me is to leave it like that until the tech can get there. I don't have a spare refrigerator!

  • Tom Davis Jul 23, 2012

    I have had the same problem three all showing dashes on both freezer and refrigerator each time and even with an extended warranty I'm told it is in the control display and they are all like that, so unplug it and plug it in again, no owner ship for the problem which has a fix due to liability so they are more worried about liability than they are of fixing the problem. I told by a lead engineer that it is caused by a noise in the 110-120 line and there is a software update that will fix the problem, but try to find someone who admits knowledge of it. Your question is the unit reliable? No it is not when it can shut down at any time.

×

Ad

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Please post findings when available.

Posted on Mar 04, 2008

Ad

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,314 Answers

Could be a glitch in the defrost cycle the adaptive defrost control could be faulty and when you unplugged it you might have reset it it should be ok till monday but i would just get the basics untill the tech looks at it

Posted on Jan 26, 2008

  • robert samples Jan 26, 2008

    they are reliable as any my friend all refrigerators have problems now days because of things consumers demand auto defrost,auto ice, water in the door,zone cooling etc.ive worked for the factories for years and believe me if consumers didn't demand it they would never put it on they would keep them like they used to be but no one likes chipping ice out of the freezer ask your wife lol

×

Ad

1 Suggested Answer

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Freezer is cold but food isn't frozen


Deforst freezer and ref. wipe dry. Reset controls to starting point.
Check temp. 0 in fez. 38-40 in ref. keep advancing settings until you reach temp. Also, vaccum behind unit

May 02, 2014 | Amana 22.6 cu. ft. Side-By-Side...

1 Answer

Temperature control doesn't work - FREEZES food


Thermostate control ,I would get new 17 years old if you can sping it .

Nov 26, 2017 | KitchenAid Architect 24.5 Cu. Ft....

1 Answer

Ice and water not working, then freezing in refrigerator, leaking


If the water tank in the fresh food section is leaking then you will need to replace it. the freezing in the fresh food section is due to the damper door not closing when it should. at the top left of the fresh food side there is a door that controls how much cold air it gets from the Freezer side. This door on your GE is controled by a motorized door witch is controled by a controlboard witch is reading sensors in your freezer and freshfood section for tempretures.

In short your freezing problem could be any of these:
temp sensor, Motorized damper door or control board. I would check the Motorized damper door first.

Jan 07, 2010 | GE Adora DSS25KSTSS Stainless Steel Side...

1 Answer

I have a Whirlpool sise by side thats about 4-5


you need a new control panel, if your light bulbs blow out it surges the control board and ruins the control board and your symptoms of no lights and temp control points to the control board

Nov 03, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Can too much food in refrigerator make it stop working?


To much food could make a refrigerator stop working if it packed so tightly that it inhibits proper air circulation. In other words if it packed front to back, top to bottom with no space in between.

Mar 08, 2009 | Amana 22.6 cu. ft. Side-By-Side...

1 Answer

Maytag (Amana) ABC2037DES Refrigerator not cooling


Hello TraciK,

It is likely you could fix it YOURSELF
for less than the cost of your ruined food...
(we can do this).

Refrigerators... while divinely simple... are self
sufficient (noble) appliances that are designed to
take care of themselves. Clean them, love them & they
will serve faithfully for DECADES...

ELSE... comment me back (I do love'em).

I have a '94 Amana.. Counter depth, STAINLESS,
water/ice door service...
(the only appliance that survived our "kitchen refresh")

Likewise mine also DOES NOT have a DEFROST TIMER...
but an electronic PC (printed circuit) CONTROL BOARD...

Mine (of course) is MANUFACTURER DISCONTINUED
so count yourself "LUCKY" ...

NOT only are your parts available... but
reasonably priced... (see below).

If you "refrigerator" has been UNPLUGGED for
three days... (and I am right) it should run NICELY
for a week or 10 days... before FAILING on the "REFRIGERATOR" side...
(frosting up... blocking AIR FLOW).

You are most likely suffering from a DEFROST
circuit FAILURE.

Not unlike the simple TIMER the DEFROST circuit
operates 2 or 3 times each day...
(about 45 minutes).

As the entire interior of your "FRIG" is soft
plastic... going above 55 to 60 degrees Fahrenheit
could/would case serious damage to your
REFRIGERATOR'S soft plastic interior...

Ergo... your defrost heater is under the
control of a DEFROST THERMOSTAT... designed
to go "OPEN" (no connect) at temperatures
above 55 degrees (room temp (chilly))...

This is ENOUGH to melt frost but not affect your
food... nor cause damage to the soft PLASTIC
REFRIGERATOR'S interior.

To test for DEFROST issues on a single EVAPORATOR
refrigerator (yours)... you need only look through the vents of one that has been running a COUPLE of WEEKS.

You will likely see an EXCESSIVE build-up of FROST.

/If you look into your defrost pan... it s likely quite DRY...
Testing with a clean, fresh piece of typing paper ..
would QUICKLY leave water marks on a fresh [piece
of paper...
(Same as testing for a leaky valve under your sink).

~~

((a single drop will QUICKLY mark the paper)).

There are only 3 parts to YOUR defrost circuit:
- Defrost PC Board
- Defrost Thermostat
- Evaporator Heater element

The only other (REMOTE) possibility would be the
AIR-FLOW is being blocked by a bad "DAMPER"
(also has video instructions (see below)).

Video
http://www.appliancepartspros.com/whirlpool-board-jazz-wpw10503278-ap6022400.html#autoplay

Part: PC Board (WPW10503278)
http://www.appliancepartspros.com/01-cabinet-back-parts-for-amana-abc2037des.html

Damper Control (part number WP67003903)
http://www.appliancepartspros.com/whirlpool-control-damper-wp67003903-ap6010385.html

Happy hunting!
Carnac the Magnificent

Parts
PartSelect Appliance Parts and Repair Help

More parts
Appliance Parts Lawn Mower Parts Heating Cooling Parts 365 day returns

Mar 05, 2017 | Refrigerators

1 Answer

No Cols - Temperature Controls do not respond - LED display shows a dash "-"


pencj,
My honest answer is that I have seen this before and in most cases the board works properly after the reboot.
Although you may not have lost power, you may have gotten a voltage spike. I would cancel the service man coming out, (I am a working service man myself) he probably will give you two options. #1 Wait to see if this happens again and if it does happen again soon, the board should be replaced. #2 replace the board now.
My suggestion is to soon go purchase a surge suppressor to plug into. This does not need to be a power strip style. A good quality suppressor that only has one or 2 plug in's or plugs directly into the wall receptacle should do fine. Your refrigerators maximum amp draw is listed on the model # sticker inside the refrigerator compartment.
I hope this helps, supertechks

Jan 26, 2008 | Amana SCRATCH&DENT 25 Cu. Ft. French Doors...

1 Answer

Maytag (Amana) ABC2037DES Refrigerator not cooling


Your condenser coil is frozen up with condensate...need to fix the defrost system, most likely it is the control sub module.

Aug 12, 2007 | Maytag MSD2756G Side by Side Refrigerator

5 Answers

GE Profile Arctic Side x Side Refrigerator PSC23MGNA


My GE Profile is 1.5 yrs old and I have the same problem. I came home to find all my food spoiled! It seems many GEs have had this problem, I agree GE should do something, there are expensive units.

Jun 17, 2007 | GE Profile CustomStyle PSC23MGSWW 36" 22.7...

Not finding what you are looking for?
Amana AFD2535DES French Door Refrigerator Logo

2,117 people viewed this question

Ask a Question

Usually answered in minutes!

Top Amana Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4656 Answers

Thomas F. Schneider

Level 3 Expert

2715 Answers

Marvin
Marvin

Level 3 Expert

85206 Answers

Are you an Amana Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...