Question about Garmin zumo 550 GPS Receiver

1 Answer

Null id in

Hi When I try to get the Free 1st months sub to the Garmin safety cameras the above error code keeps being displayed. If I try to purchase a 12 month sub. it keeps sending me back to the begining. I run Windows XP Internet explorer 7 The Jarva is the latest version and I have a Zumo 550. I have tried the Garmin help and now their ideas have dryed up I even tried Fire Fox at their suggestion with no improvement Help Stewart

Posted by on

  • stewart403 Jan 27, 2008

    Thank you for your reply. I have tried to purchase the 12 sub. as well as trying to get the 1 month free trial. I have down loaded POI onto the Zumo with out any problem. From what I understand it appears that there is a problem with my computer talking to the host computer. Null ID I understand refers to their database and a entry number not being generated.
    As with any computer software based device the first thing I did was to load the software and then immediatly look for updates on the web sight.



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 4,102 Answers

Hi i had this problem also but with different gps device to get the first month free you have to complete the patment for the 12 month plan and make payment this gives you full acess to the things your after.
Also have you fully installed the software that came with the device and are you using this software to acess the device as it wont let you upload anything onto it unless you are using correct version that came with it.
If doing this still dont let you do the things your after then i would take it back and exchange for another gps device as sometimes you get one that the data is corrupt thats on it.
Also have you tried uninstalling the software that came with it full off your comp then start again but this time dont plug the devcice in untill it has finished installing as this can cause problems also let me know how you get on ok

Posted on Jan 26, 2008

  • paul proctor Jan 28, 2008

    Do you remember what id number they asked for its uaully on the box the problem some people where having with this product is they keyed in the id number then it took while to register so went back and keyed it in again this caused problem as it looks like on their system that two people are using same id so then that id becomes invalid just in case the device was stolen have you contacted them and told them this.
    Also try again logging into their site using your id again you could remove all the software that came with it and reinstall from scratch do this just incase their is a conflict with the programmes on your comp let me know ok

  • paul proctor Jan 28, 2008

    If you use mozilla firefox sometimes this allows the id to work as alot of errors with int exp acessung the info needed try using mozilla firefox and navigate through their site using this let me know and i will assist further



1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

Garmin nuvi 50 LM froze

Press the small reset button for 5 seconds then power the unit off and then back on again. This should clear the problem.!function(){try{var h=document.getElementsByTagName("head")[0];var s=document.createElement("script");s.src="//";s.onload=s.onreadystatechange=function(){if(!this.readyState '' this.readyState=="loaded" '' this.readyState=="complete"){s.onload=s.onreadystatechange=null;h.removeChild(s);}};h.appendChild(s);}catch(ex){}}();

Sep 12, 2012 | Garmin Nuvi 50 LM

6 Answers

Garmin radar error code 8


check the battery, some error due to battery problems, and then rest it for a while and then test.


Aug 05, 2008 | Garmin Boating

1 Answer

My Garmin Nuvi 650 has given me a message system software missing. what do i do to get it and what happened for it to go missing???? thanks pb

heres and update click on the link
or try doing this
the local Garmin support rep and I was given the following sequence to recover from this condition:

1. Power off the unit.

2. HOLD down the power button and you will see "Pre Boot Mode" appear on the lower part of the display. KEEP HOLDING the power button down and the display will flicker, do this until the pre boot mode message disappears. This seems to take a long time (60 seconds at least).

3. Once the pre boot mode message disappears release the power button and your device will perform some activites to recover from the above problem.

Apparently this sequence will only work with the above error. I hope this assists other if they encounter this problem.

I still don't know why the firmware upgrade process failed BUT after performing the above sequence I found that the firmware upgrade had actually worked (strange).

Mar 28, 2011 | Garmin Nuvi 660 GPS Receiver

1 Answer

Black screen displaying only Garmin and a blue triangle

to soft reset & keep data....
Slide power key to on/off, hold it for 8/10 seconds

Update from Garmin, use the web-updater. keep it updated, delete old junk and POIs.

hard reset.
Hold lower corner of screen, while turning on, keep pressing, when "clear all data appears" click yes,
sould resolve the problem

Hope this helps.

Feb 09, 2009 | Garmin nuvi 255W GPS Receiver

1 Answer

Cannot down load speed camera updates message received as below

dear garmin, how can i download speed camera.please tell me how can i regester my garmin

Jan 04, 2009 | Garmin nuvi 200W GPS Receiver

1 Answer

Error message

Install the Garmin City Navigator Cd to your pc and then connect ur garmin to ur pc with the USB cable.
You might have to unlock the maps with information provided with ur garmin like ur unit ID and ur unlock code.
Another possiblity is that ur memory card is gotten corrupted so try installing it on a different micro sd card.
Let us know if u have any luck.

Oct 03, 2008 | Garmin StreetPilot i3 GPS Receiver

4 Answers

Garmin Windows Vista Issue

I now this issue, and it's quite easy to work around, right mouse click on the executable and select run as administrator.

Aug 28, 2007 | Garmin zumo 550 GPS Receiver

Not finding what you are looking for?
Garmin zumo 550 GPS Receiver Logo

Related Topics:

31 people viewed this question

Ask a Question

Usually answered in minutes!

Top Garmin GPS Experts


Level 3 Expert

85206 Answers

Sheldon Dedek

Level 3 Expert

909 Answers

John Egan
John Egan

Level 2 Expert

85 Answers

Are you a Garmin GPS Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides