Question about Microsoft Xbox 360 Console

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Not playing a movie.

I have X-men 1 on dvd. have watched it a couple of times over the past year using my 360. But now it refuses to load it. The disk has no scratches on it and is near as good as a brand new disk. Other movies still play without any problems. Could it be the disk, or something in the software.

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  • AJ1975 Jan 26, 2008

    RE: Not playing a movie continued..When the disk is in the 360 says it is "reading", then after a while just says "open tray". Have tried same dvd in my computer and it loaded so pretty sure its not the disk.

  • AJ1975 Jan 28, 2008

    Does not do it for games. Just this one movie. And solution was not very helpful.

  • Anonymous May 11, 2010

    I can asure you it is nothing to do with the software so dose it say anything percific like disc unable to load.

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Does this work with other discs ? i.e games etc,
This happened to me and I had to send it to Microsoft to fix.

There are a few ideas floating around the place but it will be better for you to give Microsoft a call and they will tell you a few things to try before sending it to them.

Some people have found that removing the HD fixes the issue but I do not see how this would work ....

Posted on Jan 27, 2008

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Posted on Jan 02, 2017

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