Error message 3-31H

Hi Dear

HP LaserJet 3050, 3055, 3390, 3392 AiO Product - How to Print a FAX Confirmation Report Description By default, a Fax Confirmation report (Fax Call Report) will only print when a fax error occurs. However, this option can be changed using the printer control panel.

1. Press the right arrow until Reports appears in the display, press the checkmark.
2. Press the right arrow until Fax Call Report appears in the display, press the checkmark.
3. Press the right arrow until Print Report appears in the display, press the checkmark.
4. Right arrow to the option of choice, press the checkmark to save the change.

FAX call report options

• Send Fax Only - a confirmation sheet will only print when a fax is sent
• Never - no fax confirmation sheets
• Every Error - default setting
• Send Error - a fax confirmation prints when the fax transmission encounters an error
• Every Fax - a fax confirmation sheet will print for incoming

Sending Confirmation
This report shows the fax number, the number of pages, elapsed time of
the operation, the communication mode, and the communication results.
You can set up your machine to print the message confirmation report in
one of the following ways (see page 5.3):
• Automatically after each transmission (ON)
• Automatically only if an error occurs during transmission (ERR)
• No report printed at all (OFF). You can print this report manually at
any time you want.
SENDING CONFIRM - A confirmation report shows whether the
transmission was successful or not, how many pages were sent, etc.
Select ON to print a confirmation report automatically each time you
send a fax.
Select OFF to turn this feature off.
Select ERROR to print only when an error occurs and the transmission
was not successful.

Reports you can print
You can print these reports whenever you need to. Some of these reports can be set to print automatically also.
1. Press Report/Help.
2. Choose the report you want by using left or right arrow.
3. Press Start/Enter when the desired report is displayed.
4. The selected report will be printed.

Sending Confirm
A confirmation report shows whether the transmission was successful or not,
how many pages were sent, etc.
ON: prints a confirmation report automatically each time you send a fax.
OFF: never prints a confirmation report (You can print one manually using the
Report/Help button (see Print reports on page 51).
ERROR: prints only when an error occurs.

The brother fax machine will always print out a transmission report when there is a failure to send a fax.

There is no way to turn this feature off.
The closest option to this is turning transmission reports off, but this will still print out a message when the fax does not go through properly.

Printing a list
1 Press these keys:
FUNCTION
2
The display will show: LISTING MODE
START/MEMORY
2 Press the # key or the * key until the desired list appears in the
display.
or
3 Press the START/MEMORY key.
Activity Report
This report shows information on your most recently performed send
and receive operations (a combined maximum of 30 operations can
appear). The report is divided into two parts: the TRANSMISSIONS
ACTIVITY REPORT, which shows information on transmissions, and
the RECEPTIONS ACTIVITY REPORT, which shows information
on receptions.

Sounds like you have the machine set up to print reports on all occasions, fax transmission, error, etc. You can change this by doing the following:
1 Press these keys:
The display will show:
4
FUNCTION
TRANSACTION LIST
2 Press a number from 1 to 5 to select
the condition for printing.
ALWAYS PRINT A report will be printed after each
transmission, reception, or error.
ERR/TIMER/MEM A report will be printed after an error,
timer operation, or memory operation.
SEND ONLY A report will be printed after each
transmission.
NEVER PRINT A report will never be printed.
ERROR ONLY A report will be printed only when an
error occurs.
To print from memory:
If the memory becomes full...
If the memory becomes full while the document is being scanned,
MEMORY IS FULL will appear in the display.
♦ Press the START/MEMORY key if you want to transmit the pages
which have been stored up to that point in memory. The remaining
pages will be ejected from the feeder. After transmission, the memory
will be cleared and you can transmit the remaining pages. You
will also need to transmit the page which was being scanned when
the memory filled up.
♦ Press the STOP key if you want to cancel the entire transmission.

Hope this helps. : )

The machine can print a transmission (confirmation) report after each transmitted fax. This report indicates whether or not the fax has reached the intended recipient. Four different settings are available for the transmission report:

• With: a report is printed when the fax transmission was successfully sent or when it is completely abandoned. There is only one report for each fax sent.
• Without: no transmission report is automatically printed, however, the machine will save all fax transmissions that took place in memory. The faxes sent can be viewed by printing out a transmission log (report).
• Always: a report is printed after each successful or interrupted transmission.
• On Error: a report is printed only if the transmission failed or is abandoned.

NOTE: With each transmission report from memory, a reduced version of the first page is automatically reproduced.

To modify the report type setting:

1. Press the [OK] button directly below the Display Screen. '1 Installation' and '2 Fax' will be displayed.
2. Press [2], [5] on the numeric keypad. ‘25 >Send Report’ will be displayed.
3. Press [OK]. The transmission report screen will be displayed.
4. Press the up or down arrow button directly below the Display Screen to select a transmission report setting, then press [OK]. ‘25 Send Report’ will be displayed.
   
   NOTE: As the up and down arrow buttons are pressed, the menu will scroll through the available choices and move the greater than symbol (>). Stop when the greater symbol is in front of the appropriate selection.
   
   
5. Press the [Stop] button on the Control Panel. The 'Date / Time' screen will be displayed

You have to change the fax menu settings. Here you can compute the machine to avoid the error reports (see manual chap. fax settings)

first i need to know if it receives or copies,if it don't.that code is is heat lamp(fuser) problem.

When the last page of your document has been sent successfully, the machine beeps and returns to Standby mode. When something goes wrong while sending your fax, an error message appears on the display. If you receive an error message, press Stop/Clear to clear the message and try to send the document again. You can set your machine to print a confirmation report automatically each time sending a fax is completed. If you get the error message write it down it should always supply an error message if the fax did not go through.