Hi, my name is Geri and I have the GE model 25952 Series speakerphone / answering system with 3 handsets. I also use Bell's voice mail feature. There's a message on each handset saying I have a new voice message but there's nothing in my voice mail-box. I've disconnected the phones, pulled the batteries, and let everything sit for over 30 minutes but when I reconnect everything the message is still there; the indicator light also keeps flashing. Bell says everything is OK at their end. I am not getting the broken dial-tone when I go to use the phone which is an indication that there's a message in my voice-mail. Any suggestions?
I resolved the problem but I'm not 100% sure of how I did it. If it happens again I'll try it again. I left the answering machine OFF so the Voice Mail would take any messages. A friend phoned and left a message in the VOICE MAIL, I knew this because of the broken dial tone when I went to make a call. When I erased his message the 'New Voice Message' displayed on the handset disappeared. I figure a previous caller hung up just after the voice mail picked up. It was not long enough so it did not register in the voice mail but somehow registered on the GE phone. Since there wasn't anything registered in the VOICE MAIL to erase the message was 'stuck' on the handset display. As soon as there was a message registered in the VOICE MAIL that could be erased it also cleared the message on the handset.
As i mentioned, if it happens again I'll try it to see if it works, until then I am not going to tempt fate.
Thanks to you my problem is solved. I now have my time and date back on the display.
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