Hot water rinse when cold rinse is selected

I double checked the hoses. The cold is connected to the C and the hot is connected to the H. I double checked the hoses. The cold is connected to the C and the hot is connected to the H.

I have the same problem with my Kenmore HE3 (Whirlpool Duet brand). I checked my hoses, and they are hooked up correctly. I have the same problem with my Kenmore HE3 (Whirlpool Duet brand). I checked my hoses, and they are hooked up correctly.

I have the same problem with the rinse cycle AND the fill cycle. Even if I chose the Cold/Cold temperature setting, hot water is used. Hoses are hooked up correctly. I have attempted to shut off Hot water through the hose on/off knob, but washer senses no water and errors after a while (as I assumed it would). I have the same problem with the rinse cycle AND the fill cycle. Even if I chose the Cold/Cold temperature setting, hot water is used. Hoses are hooked up correctly. I have attempted to shut off Hot water through the hose on/off knob, but washer senses no water and errors after a while (as I assumed it would).

I don't think there is anything wrong with me. It's my washer that is the problem. When you tell it to rinse with cold water it decides it knows better and rinses with hot water.

I ranked Master_Tech's FREE response as inappropriate because I indicated that the washer would wash with cold water when selected. I just figured that having the hoses crossed would have prevented that from happening. If I am wrong I apologize, but if my logic is correct then Master_Tech's response was inappropriate given the description of the problem. Sorry Master_Tech I did not mean to insult you. Now that you know the hoses are not crossed, what do you think could be the problem with the washer, not me. :) I don't think there is anything wrong with me. It's my washer that is the problem. When you tell it to rinse with cold water it decides it knows better and rinses with hot water.
I ranked Master_Tech's FREE response as inappropriate because I indicated that the washer would wash with cold water when selected. I just figured that having the hoses crossed would have prevented that from happening. If I am wrong I apologize, but if my logic is correct then Master_Tech's response was inappropriate given the description of the problem. Sorry Master_Tech I did not mean to insult you. Now that you know the hoses are not crossed, what do you think could be the problem with the washer, not me. :)

We are having the same problem, sometimes. We are running multiple tests to try to narrow the problem, but it's very upsetting. We are having the same problem, sometimes. We are running multiple tests to try to narrow the problem, but it's very upsetting.

I am having the same problem - and this is going to cost us a fortune!!
How do I switch the wires? We are not sure if it is filling with
cold..but when the wash cycle is finished - the clothes come out giving
off steam!!! I am having the same problem - and this is going to cost us a fortune!! How do I switch the wires? We are not sure if it is filling with cold..but when the wash cycle is finished - the clothes come out giving off steam!!!

ok first master tech answer was not inappropriate its by the book for the problem your describing most of the problems we find in the Field are consumer related we get rid of them and go from there next thing id try is pull the top and switch the wires on the water valves its not hard then let me know what happens has the washers always done this or did this just happen and do you have an ohm meter ok first master tech answer was not inappropriate its by the book for the problem your describing most of the problems we find in the Field are consumer related we get rid of them and go from there next thing id try is pull the top and switch the wires on the water valves its not hard then let me know what happens has the washers always done this or did this just happen and do you have an ohm meter