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ok try to use itunes software or windows media player software. this may be user friendly for you. Use itunes it is best just add everything in the library then select synchronise to your mp3 player. be sure to connect and your computer detect the mp3 player. ok cheers uttam
connect to your pc using usb connection. sansa should be recognized as storage media drive. navigate to the drive. Drag and drop files to music/video folder. Enable show hidden files and folders in your windows folder settings. Tools>Folder Options>View. Some of the folders are hidden. You can delete the preloaded music also.Some of them are in the radio folder.
what you need to do is make sure that the file is correctly in the folder like drag the file from the media player and have the folder already open then drag the file to the folder that is already open and when you have it on your PC make sure you change the file to what ever type of PC or programming (like media player or real player etc.) then you should use .mp3,wma(if you have windows media player), or mpeg-4/mp4. this should work. if not then post a problem up again and i'll find an answer for you