Question about HP PSC 1315 All-In-One InkJet Printer

4 Answers

HP ALL in ONE's won't print unless you restart computer & Printer

I am in Afghanistan (US Gov't.) and we use several HP all in ones (F370, 5610, 4180) and the ALL have the same issues:

If the computer is on for a while and you try to print nothing happens. It gets sent to the print queue, but just sits there. If you try to delete it, it will just say deleting file and never does. I have to restart the computer, turn the printer off. Once the computer restarts & I turn on the printer, it will print whatever is in the queue. This is extremely frustrating... especially since I work for US Government and you'd think out IT guys here can fix it... (or the US would foot the bill for bigger, commerical products) but, no, they just say, "they are pieces of crap, bought on local economy." So, I turn to you guys. This has been going on for a week now. HELP is GREATLY appreciated!


Posted by on

  • 2 more comments 
  • r_j_cass Jan 27, 2008

    not printing the info. on my psc 1315

  • nave002 Feb 02, 2008

    Definitely the same problem, it's been ongoing for sometime now and it's very frustrating having to turn the whole system off in order for documents to be deleted from printer...

  • oif3bill Feb 03, 2008

    Thanks for the comments; however, it doesn't fix the problem.

  • Anonymous Feb 14, 2008

    The items iam sending to the printer just sit in the printing que. They do not print when i turn the printer off though. I have checked my ports, turned the computer off, unplugged plugs, turned printer off and nothing



4 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 20 times.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 12 Answers

Dear Sir,

As you are experiencing an issue with the print documents stuck in queue, I would like to provide you a solution which could be performed without restarting the computer, please refer the below mentioned steps to resolve the issue.

Step 1:
Note: Disconnect the USB cable from the computer before performing the below steps

Restart Printer spooler :
Here are the steps to start the print spooler service:
1. Click Start and then click Run and in the run window type services.msc and then press Enter.
2. Locate Print spooler from the Services window which is opened now.
3. Right click on it and select Stop.
4. Right click on Print spooler again and select Start.

Once done, connect the USB cable back to the computer then perform Step 2.

Step 2:
1. Open My Computer and go to control panel and click Printer and Faxes.
2. Right-click the HP printer XXXXXX icon which is set as default.
3. Click Properties.
4. Click the Advance tab.
5. Click Print directly to the printer.
6. Click OK.
Hope these steps help you effeciently.

With Regards,

Posted on Feb 10, 2008

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

WOW Ashesburns thanks! This helped me :D

Posted on Mar 31, 2010

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert whose answer got voted for 20 times.

  • Expert
  • 103 Answers

Dear Gentlemen:

We experienced same problem however I can manage to do away from this frustrating bugs as hows' and follows; do not cancel the printing job while on the middle of printing mode or collecting data to printer(queing) yet. Remove the paper instead on the tray or bypass tray and wait for the error to come out on screen ("Error out of Paper") there click the Cancel button. Other models have fixes already or driver updates. Please do update as necessary as it is, and always install the printer manager and update manager to monitor current updates and fixes. Have a nice day.

Best regards,
Rosener Guyano

Posted on Feb 02, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Can you email me the solution to the above problem. I have to restart my computer in order for it to print the files in the print queue.



Posted on Nov 29, 2008

1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

3 Answers

Hp 5502 crt moniter power on then off then power on then power off automaticaly

We are providing HP technical support services with quick results and assured solution for wide range of technical issues affecting your HP computer functions. We have team of world's best technicians to check the issue at early stage and apply the best solution at low cost.

You can call us 1 (888) 687-4491 HP Customer Support Number for any of the issues like HP computer OS problem, software issues, driver issues, virus related issues, connectivity error, printer connection and scanner issues. We will solve your technical problem without any delay to deliver a reliable online help service at low cost.

Sep 10, 2015 | HP 5502 CRT monitor

3 Answers

I am running linux fedora 15 with gnome 3 on an hp g60 laptop. the wireless stopped working. through a couple of programs, lshw and rfkill, have found out that wireless, both a wireless card and a usb...

why not ask on a linux forum.?
even Fedora. (why run the old one?) not 25/26/27 versions?
or try Ubuntu 16 or 17?
for sure the wire-less drivers are missing.

why not use wired? get the easy working first then work up to
the hard case (WIRELESS).

cheers ! Happy Holiday's

Dec 25, 2017 | HP G60-120US Laptop

1 Answer

It is about hpdesignjet 500 :- Problem- Severe error: 0X3010002 Task - tmech file - sequence.c line - 758 Please help I am using it in far away in salma dam project in afghanistan and no technical help...

System error 21.10 says to replace the service station/Aerosol fan Assembly.

You've got real problems if you don't have a service manual or parts.

good luck

Dec 05, 2010 | HP DesignJet 500 InkJet Printer

1 Answer

Our radio has never sounded an alert. It is programmed for Wabash County, Indiana, code 018169, and is plugged into an outlet. It has no batteries in it. Does it require batteries to work? The...

The answer to your first question is no, but the company that made this product and even I suggest that you put 3 AA batteries in the radio for back-up just in case you have a power outage. Maybe you had a power outage and that's why it didn't sound an alert. The possible answer to your second question is that it the storm itself may have not been severe enough for the NWS to issue a severe storm. You should check these websites for more information- & FAQ #10 on the first website listed should give a clarification to you problem. They have certain criterias for issuing a warning and sounding an alert. The second website should give you a clarification on when the NWS sounds an alarm.

Aug 06, 2010 | Midland WR-100 Weather/RDS Radio

1 Answer

My midland wr-100 will not work when it is set for same . Do you enter the freq. Or the same code

Do you have your S.A.M.E set for "Single"? If you don't, set the setting for "Single" and punch in the S.A.M.E code for your county. If you've already done that, then the problem may be that you live in a county that has one S.A.M.E code and two frequency channels. What you need to do is try both frequency channels for your county (you can find this information at and whichever one gives you the best reception, listen to that channel. Now keep in mind, the NWS have certain criterias for issuing a severe thunderstorm warning. To find out more info, go to and look at FAQ #10. I hope this helps you with your problem.

Jul 03, 2010 | Midland WR-100 Weather/RDS Radio

1 Answer

20 hp b&s runs wide open

sounds like the gov. fell out in to the oil pan. if you remove the gov. springs and let the gov. arm move up. it will fall out. no book will till you that. if that happend you will have remove the motor and pull the oil sump pan. and put it back to gether make sure you keep the motor up side down. untill you reajust the gov.

May 18, 2010 | Briggs & Stratton Briggs Stratton Intek V...

2 Answers

Will not connect to home network

HP Toll Free number 1 (888) 687-4491 is issued for the HP devices customers facing the problems like Data Transfer, Download or Backup Issue, Driver problem, Email related problem, Printer, Scanner and Tablet issues, Malware, Spyware, Adware Removal, Wi-Fi and Bluetooth Connectivity error etc. The technicians available are qualified, skilled and experienced to find and fix the above listed tech problem remotely and the customers are just needed to pay nominal service fee.

The HP users who want to enjoy the nonstop HP tech support service for US and Canada states they are free to dial 1-888-687-4491 HP customer Support number and the above given charge less number which is accessible 24x7 without stop.

Get in touch
Toll-free: 1-888-687-4491
Working Hours: 24*7
Address: 21999 Hacienda Boulevard, California City, CA 93505 (USA)

Dec 26, 2017 | Genica Realtek A-8100 PCI...

Not finding what you are looking for?
HP PSC 1315 All-In-One InkJet Printer Logo

7,976 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts


Level 3 Expert

4345 Answers


Level 3 Expert

13434 Answers

Thomas F. Schneider

Level 3 Expert

2715 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides