Quick Note: It's really helpful to your cause if you make sure you include more information about your system and what you're doing to get an error.
It's also a good idea to make sure you type in your model number correctly - you've typed in cha-s364 (the actual model you're talking about "I think" is a CHA-S634 - please verify!!
Here's a link to the
user manual
As for the E-01 Error message on your CD Changer:
The E-01 reading is an error message, usually because the changer magazine is jammed in the changer. To manual eject out the magazine, take a thin plastic ruler (at least 5-1/2" in length) and slip it between the bottom of the magazine and the changer. Now, push in. This will hit a release button in the back. If the magazine does not eject, you will need to send the unit in to be serviced. To locate the nearest authorized service center to you call 1-800-ALPINE-1.
Note: if the magazine is half way out, but jammed, DO NOT try to release the magazine. You will need to send the unit in to be serviced by a technician.
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