Question about HP Officejet Pro L7680 All-In-One Printer

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ADF does not grab first sheet of stack. Lifting cover reveals that rollers are not dropping and drive shaft is not turning although gears at back edge are turning. DF [email protected]

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  • 79 Answers

HI,

u can try to Perform a semi-full reset on the all-in-one by following the steps below
1
Take out the cartridges from the unit .
2
Make sure the unit is connected to the wall jack directly without any surge protector.
3
Unplug the power cord from the back of the unit ( without turning off the unit ) .
4
Now press the OK and CANCEL key together , while holding these keys down plug in the power cord back into the unit .
5
Do not release the keys after a few seconds u will find te hp logo or bars moving across the screen .wait while the unit turns off.
6
after one minute turn on the prnter . it will go into alligment phase > let it finish .
7
after its done > try to make a copy .

8 Allow the all-in-one to re-initialize. This may take a minute or two.
9 If prompts appear in the all-in-one display to set the front panel language and country settings, perform the steps to set this information


NOTE - in case this does not worku can try to use the # and 6 button combination.
as well .

Thanks

Posted on May 30, 2008

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3 Answers

When making photocopies, the automatic top paper feeder is grabbing more than one page at a time. How do we fix it?


Clean all the rollers in the ADF with a damp lint free cloth. Depending on wear, they may need to be changed, but try cleaning first. Where the paper stack rests there will be either a pad or roller, make sure it is clean too.

Dec 08, 2014 | Copystar CS-2550 All-In-One Printer

1 Answer

Are the pickup rollers suppose to move up and down?


The pickup rollers automatically drop onto the paper stack when you push the tray in. There is a spring that operates this. If the pickup rollers are dropping down, you can see this from the back if you look at the gap between the tray and body of the printer then your problem is likely that the bevel drive gear that runs the feed rollers has sheared off. This happens quite often. To check this, pull the printer so that the front edge of the printer is just off the edge of a table. Feel under the front left side (facing the printer) and you will feel a small notched shaft, which drives additional trays. If it does not turn when you try to print a test page, then the bevel gear is broken for sure. Visually confirm by opening the left side of the printer, near the front you will see a little mylar square held on by a single screw. Remove this screw and the mylar square and look closely at the white gear behind it. You will likley see some broken teeth. This is a common failure item on these printers and easily obtained and replaced.

Aug 27, 2014 | Lexmark T640 Laser Printer

1 Answer

The stack stopper on my HP L7680 All-in-One printer came off. How does it go back on?


There is a flimsy cover that poorly snaps in above roller ADF assembly of the HP L7680 when it is in its normal operating position. This cover is the one that covers the blue release button. The stack stopper hangs from this small black plastic cover via the two round pegs on end of this cover and floats up and down between the two rollers. Really amazingly flimsy design. Oddly enough when assembled correctly it works.

Aug 03, 2012 | HP Officejet Pro L7680 All-In-One Printer

2 Answers

I have a message on screen sayng " ADF Jam" there is no paper jamming the system. I cannot make this message go away, and so i cnnot use any other function of the printer. How might I clear...


Hi travlynn2,

  1. The ADF
    unit is the grey paper tray located on the top of the scanner unit.
    Check the following points if it does not feed paper, or you receive an "ADF jam" error message:


  2. Check the position of the ADF document guide:


    1. Lift up the ADF unit. Locate the document guide on the underside, as shown here:


    2. The document guide should be tucked in behind the grey plastic casing, but a paper jam can push it out of position. Figure 8 below shows the correct (1) and incorrect (2) positions:


    3. If your document guide looks like example (2)
      on the right, lift it out on the right-hand side. Tuck it in behind the
      grey section, so that it matches the example on the left (1).




    1. Close the scanner unit.


    2. If the printer is displaying "ADF Jam, press start to continue", press the B/W Start button to clear the error:


    3. Test the printer by scanning or faxing via the ADF unit.


  3. Check the ADF edge guides:




    1. The adjustable paper tray edge guides must be set to the correct paper size for the paper you are loading. Otherwise, the paper may skew, misfeed and/or jam.



    2. Slide the edge guides to enclose the loaded
      paper (in the direction of the yellow arrows below), without causing it
      to bunch or crease. The paper should be aligned with the relevant paper size marker:

      Figure 9. The ADF edge guides.


  4. Check the ADF unit feed rollers:


    1. Open the cover of the ADF by pulling up the grey lip, as shown below:


    2. Check thoroughly for fragments of paper and foreign objects. Take care not to tear any jammed paper when you remove it.


    3. Use the green gear (circled in yellow below) to turn the paper feed rollers and feed through jammed paper:



    4. Paper dust or foreign material on the rollers may cause paper to misfeed. Clean these parts with a damp, well-wrung cloth:


      1. The upper paper pickup rollers (circled in red, above top left). You can turn these by hand.



      2. The lower paper pickup rollers. These will rotate as you turn the green gear (circled in yellow above). See the inset for a close-up of the lower rollers.


    5. When complete, close all the covers.


    6. If the printer is displaying "ADF Jam, press start to continue", press the B/W Start button to clear the error:


    7. Test the printer by scanning or faxing via the ADF unit.



  5. Check that the ADF unit sensors are not obstructed.




    1. Open the cover of the ADF unit.



    2. Look at Figure 12 below. Check the position of the black plastic parts (the actuators) circled in red.



    3. If the black plastic actuators do not stick out from the ADF cover, they may have been pushed out of position by a paper misfeed and be obscuring the ADF sensors. Tap the back of the ADF unit firmly to release the actuators.


    4. When complete, close all the covers. Check and test the printer as explained in Step 6.d.vi.
Hope this helps.

Thank you for using FixYa.

Sep 21, 2011 | Epson ACULASER CX11NF All-In-One Printer

2 Answers

The roller in the feeder has come out, I don't know how to put it back in


I am not sure as to which roller you are talking about but please find below the solution. !!!!DO RATE MY SOLUTION!!!Pickup roller replacement
  1. Tip the device over on its rear side, with the top of the device facing you.
  2. Rotate the bushings (callout 1) on each side of the roller upward. c02755446.gif
  3. Remove the left-side bushing by sliding the bushing to the left.
  4. Slide the roller and shaft toward the left until they clear the hole in the right-side bushing, and then lift the right end of the shaft.
  5. Slide the roller and shaft toward the right, and then lift the roller and shaft together out of the device. c02755447.gif -------------------------------------------------------------------------------------------------------------- This is for ADF (Automatic Document Feeder) on top of the printer.
    1. Turn off the device and unplug the power cord.c00802890.gif
    2. Open the ADF cover.c00802891.gif
    3. Press the round blue button while lifting the green lever. Rotate the green lever until it stops in the open position. The pickup roller assembly should remain on the surface.c00802892.gif
    4. Remove the assembly, and then wipe the assembly with a soft, dry, lint-free cloth.c00802893.gif
    5. Replace the assembly, with the largest roller down, in the upright holder, and then press until the assembly snaps into place.c00802894.gif
    6. Make sure that both sides of the assembly are secured by the blue hooks.c00802895.gif
    7. Lower the roller assembly, and then close the ADF cover.c00802896.gif NOTE: If jams continue in the ADF, contact a local HP-authorized service provider.
    8. Plug in the device, and then turn on the device.c00802897.gif

Jun 27, 2011 | HP LaserJet M3027x MFP Printer

2 Answers

Screen says original loaded when nothing is in the adf


  1. Remove all the paper from the document feeder tray.
  2. Examine the condition of the paper, and then replace any ripped, dusty, curled, wrinkled, or bent paper.
  3. Make sure that the paper is a supported paper type for the product.
    NOTE: The ADF does not accept photo paper.
  4. Make sure that all the paper in the stack is the same size and type. Never load mixed types of paper in the document feeder tray. The product can only process one type of paper at a time.
  5. Tap the edges of a stack of 10 to 25 sheets of paper on a flat surface to make sure that the edges are even.
  6. Load the stack of paper print side up in the document feeder tray.
    NOTE: Do not load more than 25 pages in the document feeder tray. Larger stacks of paper can lead to pick problems. Figure 2: Reload the original document c02081020.gif Illustration of reloading the original document
  7. Press OK to continue the current task.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Dust or paper residue on the rollers or separator pad inside the ADF can cause paper feed issues.
  1. Gather the following materials:
    • A clean, lint-free cloth, or any cloth that will not come apart or leave fibers
    • Distilled, filtered, or bottled water (tap water might damage the product)
  2. Remove the stack of paper from the document feeder tray.
  3. Press the Power button (c01602202.gif ) to turn off the product.
  4. Disconnect the power cord from the rear of the product.
  5. Lift the cover of the ADF, and then find the rollers and the separator pad. Figure 4: Location of the ADF rollers and separator pad c00228595.gif 1 - ADF rollers 2 - Separator pad Illustration showing locations of the ADF rollers and separator pad
  6. Lightly dampen a clean, lint-free cloth with bottled or distilled water, and then squeeze any excess liquid from the cloth.
  7. Use the damp cloth to wipe any residue off of the rollers and the separator pad. Figure 5: ADF rollers c02081021.gif Photograph of ADF rollers Figure 6: ADF separator pad c02081022.gif Photograph of ADF separator pad
  8. Dry the rollers and separator pad with a dry, clean, lint-free cloth.
  9. Close the cover of the ADF.
  10. Reconnect the power cord to the rear of the product.
  11. Press the Power button (c01602202.gif ) to turn on the product.
  12. Reload the original document print side up in the document feeder tray.
  13. Try to perform the task again.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Perform a partial reset to restore the product settings to the default values.
  1. Write down any fax numbers and country/region and language settings stored in the product memory. CAUTION: A partial reset might remove all speed dials and other settings from the product memory.
  2. Disconnect the power cord from the rear of the product.
  3. Press and hold the # and 3 buttons at the same time while plugging the power cord into the rear of the product.
  4. Release the buttons after 30 seconds or when Part NVM Reset displays on the control panel.
  5. If the product does not turn on, press the Power button (c01602202.gif ) to turn it on.
  6. Press OK to continue the current task.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
If you have completed all the steps listed above and are still experiencing a problem, service the product. If you need more help come back.Post / thumbs / testimonial are welcome!

Nov 22, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

HP Officejet Pro LP 7880 feeder does not work, how to fix it?


Step one: Check the paper in the ADF The condition of the paper or the amount of paper loaded in the ADF might prevent the ADF from picking it up and feeding it through the product.
  1. Make sure that no more than 50 sheets of paper are in the ADF input tray.
  2. Make sure the original is not photo paper or carbon paper. These types of originals must be loaded on the scanner glass.
  3. Make sure the original document that is loaded in the ADF meets the following criteria:
    • Free from curls, folds, creases, and tears
    • Does not have staples or clips attached
Step two: Make sure the ADF pick assembly is in good working condition
  1. Remove the document feeder and open the ADF cover.
  2. While lifting the blue-green lever, carefully rotate the pick assembly toward the open ADF cover until it stops.
  3. Examine the pick assembly.
    • Make sure the bottom roller is held firmly in place by the two-catch, which is located to the left and the right of the roller.
    • Make sure the stack stopper, which is located between the top and bottom rollers, fits within the double slots just above the bottom roller. The stack stopper should move freely within the double slots to flow up and down when the whole pick assembly is lifted and lowered into position.
  4. Return the pick assembly to its original position.
  5. When the product is turned on, the top roller will reset to its original position above the separator pad. There will be a gap between the separator pad and the top roller.
  6. If there is no gap between the ADF top roller and the separator pad, press the Power button to turn off the product.
  7. Wait three to five seconds and then press the Power button to turn the product on. The ADF rollers should reset to the correct positions.
  8. Close the ADF cover and replace the document feeder.
Step three: Clean the rollers and separator pad
  1. Remove the document feeder and open the ADF cover.
  2. While lifting the blue-green lever, carefully rotate the pick assembly toward the open ADF cover until it stops.
  3. Lightly dampen a clean, lint-free cloth with distilled water, and then squeeze any excess liquid from it.
  4. Use the damp cloth to wipe any residue off the rollers and the separator pad. If the residue does not come off using distilled water, use isopropyl (rubbing) alcohol on the cloth instead.
  5. Return the pick assembly to its original position.
  6. Close the ADF cover and replace the document feeder.
Step four: Detaching and re-attaching the ADF pick roller assembly If the ADF pick assembly is detached or not connected properly, follow the steps below to resolve the issue. If the ADF pick assembly works well, do not perform these steps.
  1. Press the Power button to turn off the All-in-One.
  2. Remove the document feeder and open the ADF cover.
  3. Press the blue-green ADF-release button to release the ADF rollers from the pick assembly as shown in the figure below (the red arrow is pointing to the ADF release button).
  4. Re-attach the ADF pick rollers by placing the rollers into the roller slot of the ADF pick assembly as shown in the figure below. The red arrows show the gears on the ADF pick assembly aligned on one side. The yellow arrows point to the two-catch notch.
  5. Once the rollers are placed on the two-catch notch, push them in, so that the two-catch clicks into place. The photo below shows a correctly installed ADF pick assembly.
  6. Close the ADF assembly and cover.
  7. Turn the product on and make a copy with the ADF to check that the pick assembly works.

Jul 16, 2010 | HP Officejet Pro L7680 All-In-One Printer

3 Answers

Canon MX330 - trying to use ADF. No doc inside on


Canon Pixma MX330, ADF error, Code : 2,103,0
Here's what I found. There were no stuck gears or pieces of plastic caught anywhere.
The ****** can still feed paper, except for (consistently) the last page -->error/stuck.
1) In order to CLEAR THE ERROR you need to do two things
a) & b):
a) Press OK, WITH THE HOOD OPEN, with a piece of paper loaded in the ADF, being careful to grab the paper manually as it comes out of the bottom of the hood.
b) Windex the strip of glass surface which sits under the ADF next to the platen. This needs to be done with attention to minute detail, and a bright LED flashlight; since ink smudges off of documents and collects on the glass with alarming frequency. The machine may think these smudges are caught/jammed paper.
2) In order to SCAN a stack of paper, add one blank sheet to the bottom of your document. This page will be the one that
fails to clear the ADF, generates an error, and must be manually cleared before the next job.
The rest of your pages will have already scanned.

Repeat Every Time You Use it

Sep 11, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Says have paper jam when there is no paper in the printer


see what you gotta understand

is that right next to the

rollers that pick up the paper

are paper sensors so if those

sensors have been damaged take

a cotton swab dip it in water.
clean the rollers where the

paper is taken in from and

also clean the carriage rod

along which ur cartridges

move(metallic rod).
Remove any loose paper from the input tray. Press the Power button (c01345237.gif ) to turn off the product.Disconnect the power cord from the back of the product.

  1. Gently pull any jammed paper out of the rollers in the back of the product.
  2. Rotate the rollers upward to make sure that they move.
  3. Clear any paper jammed paper from inside the duplexer.
    1. With the wheels facing toward you, unlock the duplexer by pulling back the gray levers on each end of the duplexer.
    2. Open the duplexer lid.
    3. Remove any paper from inside the duplexer.
    4. Close the duplexer lid.
    5. Lock the duplexer by pushing the gray levers up and forward until they snap into place.
Before reattaching the duplexer to the back of the product, follow these steps to clean the paper rollers to remove any debris, dirt, or paper scraps.
  1. Wipe the paper rollers with a lint-free cloth lightly moistened with distilled or bottled water. Rotate the rollers upward with your fingers to clean all the way around.
  2. Allow the rollers to dry completely.
  3. Reattach the duplexer to the back of the product. Gently push the duplexer forward until it snaps into place.
  4. Reconnect the power cord to the back of the product.
  5. Press the Power button (c01345237.gif ) to turn on the product.
  6. Load paper in the paper tray.
  7. Try the print job again.
    • If the error message displays again, proceed to the next step.
    • If the pages print successfully, you do not need to continue troubleshooting.
Follow these steps to clear the jam from the automatic document feeder (ADF).Remove all originals from the document feeder tray.

  1. Lift the cover of the ADF.
  2. Lift the ADF mechanism.
  3. Gently pull the paper out of the ADF mechanism.
  4. Lower the ADF mechanism.
  5. Close the ADF cover. Press down until the cover snaps into place.P
  1. ull out the main input tray.
  2. Slide the paper-width and paper-length guides to their outermost positions.Insert a stack of paper into the main input tray with the short edge forward and the print side down. Slide the stack forward until it stops.

  3. Slide the paper-width and paper-length guides inward until they stop at the edges of the paper.
  4. Push the main input tray back into the product.
  5. Pull the output tray extender towards you, as far as it will go
  1. Press the Power button (c01346625.gif ) to turn the product off.
  2. Disconnect the power cord and the USB cable from the product.
  3. Unplug the power cord from the wall outlet.
  4. Reconnect the power cord and the USB cable to the product.
  5. Plug the power cord back into the wall outlet.
  6. Press the Power button (c01346625.gif ) to turn the product on.

Jun 15, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Canon MP530 shows paper jam, when paper is not jammed.


First – diagnose your problem. In my case the first roller which feeds the paper through the ADF (under small black flip up cover on top) was not turning. Hence no paper advance and error claimed a paper jam (it wasn’t – just a failure to advance paper)
 
The cause turned out to be a stuck gear turning that silver rod at the top. A bit of household oil has worked a charm.
 
To get at the gear, unhinge the ADF cover retaining tie (black flexible plastic stopping it opening all the way). Just lift it up and roll over towards printer.
Then unscrew one screw next to that tie. Gently prise plastic cover off by lifting up from left hand side (near that black tie). It should rotate off. Keep power on and fingers out.
 
Put a few drops of oil on top gear. Place paper in ADF and attempt a batch scan operation. Gears should turn and lubricate parts. Repeat.  Once working, replace cover, screw and tie.
 
Mine had seized months ago and is now working fine. Hope yours does too.
 
P.S. Get a Continuous Ink System (as sold on eBay) - awesome for an ink guzzler...

Sep 08, 2008 | Office Equipment & Supplies

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