Question about i-mate JASJAR Smartphone

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White screen My i-mate just displays a white screen. Nothing else appears. What do think the problem could be, I have charged the battery but I do not know if it is accepting charge because I cannot get up any sort of display.

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  • Anonymous Feb 11, 2008

    Same problem... nothing appears on the screen...just white out....did a hard reset, it plays sound as if the reset was complete...cant be sure as there is nothing on the display....anyone there to help. this unit is more that a year old not under warranty.

  • Anonymous Feb 21, 2008

    i just has the same problem my i mate open for a will then it turn sometimes white and sometimes blue ,and when restart it it hardly open,or it get mewhite or blue screen

  • bear hunter May 14, 2009

    have similar problem, after hard resetit shows serial on top of screen and v 1.0 at the bottom of the screen,if i connect to pc serial changes to USB at the top, can someone help?



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First of all remove battry and reinsert it but don't push the ON switch.Press imate keyboard top second left and second right (near by call keys) buttons together, holding down with push the soft reset button,these all three buttons should be pressed firmly.after this a message will appear on the screen then press 0.this will hard reset ur device and restore the factory settings.

Posted on Jan 24, 2008


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I have same problem... the screen stays white blank... I tried this procedure,,, nothing shows on the screen??? there is no apparent sign of breaking of anything. And I don't recall dropping the unit...

Posted on Feb 11, 2008


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Posted on Jan 02, 2017

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Thank you Sir, Have a nice day.

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beware that all your data will be lost on the phone if the following procedure is followed

hold the green button '3' button and the '*' button simultaniously and then power on the device hold the keys till 'FORMATTING' is displayed on the screen

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